Customer Service Representative
Resume:
Katherine Heisler
Email: abpvcp@r.postjobfree.com
Address: **** ******* ****
City: Birmingham
State: AL
Zip: 35210
Country: USA
Phone: 205-***-****
Skill Level: Experienced
Salary Range: $38,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
KATHERINE TURBEVILLE HEISLER
5728 Overton Road
Birmingham, AL 35210
OBJECTIVE
To obtain a responsible administrative position within an organization that will utilize my experience, education, abilities, and ambition with the opportunity for career growth and compensation for aggressive goals achieved.
Work History
July 1, 2003 to November 30, 2012
Publisher, Sirote and Permutt
I am responsible for a weekly report (that consists of researching 70-100 files), in which a publication, concerning pertinent information for the pending foreclosures, is prepared and sent to the local newspaper. Further responsibilities involve researching titles to determine how many mortgages, tax liens, judgments the debtor has accumulated. We then notify all of the clients involved. The letters prepared are my responsibilities.
I am also considered a floater. Trained to work with the sales team. Check bankruptcy the day of the sale; prepare Vacate and Postponement letters Trained to work with the send out team updating client web sites, sending copies of publications to the newspaper; updating Sirotes main computer program with newspaper confirmations. Trained to work with the input team. Responsible for pulling new referrals from client web sites; putting debtor information into Sirotes main computer system; requesting appropriate documents from the client; checking bankruptcy and military status.
I also have 6 months experience working in the Bankruptcy Department. My daily responsibilities include answering daily messages from my client, making sure that each file contains the needed documents (mortgage, endorse note, recorded Assignment). Once collected I prepare an affidavit supporting the Motions for Relief to be reviewed by the attorney. Once approved, I upload the affidavit to the client website for final approval. I am then responsible for filing the Motion for Relief with the Court.
August 1, 2001 June 30, 2003
Connie Kannikas Restaurant
Hostess and monitoring of the waiters and waitresses, picking up slack where needed.
February 1, 2003-May 16, 2003
File Clerk, Scott Humphry
Answering the main phone, prepare documents and letters; find files, copying and filing
November 1, 2001-January 30, 2003
Cashier, Books-A-Million
Work the customer service station, put the new inventory on the shelves, keep the shelves tidy and help clean up the store.
July 1, 1999-January 30, 2003
Union State Bank
Teller, Cash Checks and Make Customers Deposits
Customer Service Representative, Opened new accounts, CDs, IRAs. Counseled customers about their accounts and what type of account would fit their needs. Responsible for balancing the ATM daily.
Education
August 1994-May 1997
Mountain Brook High School, Advanced Diploma
Continued Education: Louisiana College; Jefferson State Community College
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