Customer Service Technician
Resume:
Confidential User
Email: ********@********-*****.***
Address:
City: LOMA RICA
State: CA
Zip: 95901
Country: USA
Phone: 530-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Installation Technician equipped with expert problem solving and critical thinking skills. Comfortable with even the most complex electrical system configuration techniques. Have extensive experience in new home construction and major commercial projects. Extremely knowledgeable in audio-video systems. Strong managerial, time-management and communication skills.Experienced in Communication Technician professional with strong leadership and relationship-building skills.
Educational Background:
High School Dipolma from El Monte High School, El Monte CA 1/2001 to 3/1972 (Communications)
High School Dipolma from, El Monte CA 1/2001 to 12/2012
Job History / Details:
Summary
Installation Technician equipped with expert problem solving and critical thinking skills. Comfortable with even the most complex electrical system configuration techniques. Have extensive experience in new home construction and major commercial projects. Extremely knowledgeable in audio-video systems. Strong managerial, time-management and communication skills.Experienced in Communication Technician professional with strong leadership and relationship-building skills.
Highlights
Microsoft Office 2007
Power Point
Excel
Internet
Communication skills
Strong attention to detail
Troubleshooting
Responsible and reliable
Meticulous
Efficient
New construction
Diagnostic testing
Test equipment operation
Digital circuitry
Critical thinker
Excellent written and verbal communication skills
Device interfacing knowledge
Excellent problem solver
Self-starter
Accomplishments
Held a 100 percentage success rate on assigned projects. Promoted to Lead Man Installation Technician after just 6 months of employment. Responded to and resolved an average of 5 cases of trouble reports, field service requests per day.
Experience
June 2012 to Current
O'Reilly's Auto Parts Yuba City, CA
Customer Service Representative
December 2011 to April 2012
Oagi/Sun Telco San Jose, CA
Communication Technician
September 1974 to November 2002
Pacific Bell Los Angeles, CA.
Repair Installation Technician
Education
1972 RIO HONDO COLLEGE ELECTRONICS IN,,
Language Spoken
English and Spanish
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