Debra Enwright
Email: ********@********-*****.***
Address:
City: Westport
State: MA
Zip: 02790
Country: USA
Phone: 508-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Store Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths.Determined l iquor manager with strong interpersonal skills and extensive retail and sales experience.Motivated Shift Manager practiced in customer relations, sales and inventory control. Demonstrated skill in improving store operations, increasing top line sales and reducing costs.Quality focused Store Manager adept at providing employees clear guidelines and targeted goals.Driven Store Manager skilled in providing creative solutions to customer complaints. Trains retail associates on sales techniques and crisis management.Reliable Department Manager with 10 years in retail sales. Coaches and encourages staff toward advancement using an enthusiastic and supportive attitude.
Educational Background:
High School Dipolma from Warren High School, Warren RI 1/2001 to 6/1980 (business)
Job History / Details:
Summary
Store Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths.Determined liquor manager with strong interpersonal skills and extensive retail and sales experience.Motivated Shift Manager practiced in customer relations, sales and inventory control. Demonstrated skill in improving store operations, increasing top line sales and reducing costs.Quality focused Store Manager adept at providing employees clear guidelines and targeted goals.Driven Store Manager skilled in providing creative solutions to customer complaints. Trains retail associates on sales techniques and crisis management.Reliable Department Manager with 10 years in retail sales. Coaches and encourages staff toward advancement using an enthusiastic and supportive attitude.
Highlights
Retail inventory management
Accurate cash handling
Store opening and closing procedures
Store operations
Outstanding communication skills
catering
buying and displaying all product
Exceptional leader
Sales professional
Reliable
Flexible schedule
monthly and yearly gross profits
grocery store skills
salesman day to day bases
Accomplishments
Promoted to Store Manager after 7years in the Assistant Manager position.
Developed and implemented new loss prevention methods which resulted in a 80 percentage reduction in shrinkage rates.
Experience
October 2001 to November 2012
Leesmarket Westport, Mass
liquor store manager
Addressed customer inquiries and resolved complaints.Delivered excellent customer service by greeting and assisting each customer.Stocked and restocked inventory when shipments were received.Reorganized the sales floor to meet company demands.Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.Determined staff promotions and demotions, and terminated employees when necessary.Completed a series of training sessions to advance from Assistant Manager to Store Manager.Maintained daily record of all transactions.Wrote order supply requests to replenish merchandise.Trained staff to deliver outstanding customer service.Addressed and corrected sales staff communication issues in a tactful and effective manner.Worked closely with the district manager to formulate and build the store brand.Contributed to merchandising ideas at team sale meetings.
Education
1980 Warren High School Warren, RI
High School Diploma business
Coursework in ManagementSeminar on Retail Advertising