Customer Service Supply Chain

Melissa Caughey ( "Coy" )

Email: ********@**************.***

Address:

City: Ramona

State: CA

Zip: 92065

Country: USA

Phone: 760-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Experienced domestic animal trainer / Full Member APDT. Certified Mentor/Lead Dog Trainer at national retail pet supply chain. Proficient evaluation skills and teaching style to forge lifelong, positive relationships between animals and their prospective owners. Successful implementation of conversion techniques to ensure multiple class participation, increase product purchase and secure enduring customer loyalty. Certified in Natural Nutrition.

Accomplished Exotic Animal Handler, Trainer and Educator; Member AZA; International Zoo Liaison-New Guinea Singing Dogs (Endangered); Extensive arthropod, amphibian, reptile, avian & mammal husbandry; Licensed by Fish and Game and USDA since 1996.

Educational Background:

High School Dipolma from San Diego State University, San Diego CA 1/2001 to 6/1988 (Journalism)

Job History / Details:

Objective

To cultivate a career ensuring a safe, healthy and happy home for animals owned by individuals, or in the

care of rescue organizations, by teaching basic principles of Positive Reinforcement, Operant Conditioning and Behavior Modification.

Professional Profile

Experienced domestic animal trainer

Full Member APDT.

Certified Mentor/Lead DogTrainer at national retail pet supply chain.

Proficient evaluation skills and teaching style to forge lifelong, positive relationships between animals and their prospective owners.

Successful implementation of conversion techniques to ensure multiple class participation, increase product purchase and secure enduring customer loyalty.

Certified in Natural Nutrition

Accomplished Exotic Animal Handler, Trainer and Educator

Member AZA

International Zoo Liaison-New Guinea Singing Dogs (Endangered)

Extensive arthropod, amphibian, reptile, avian & mammal husbandry

Licensed by Fish and Game and USDA since 1996

Career Accomplishments

Marketing - Achieved #1 store ranking in dog training sales for Petco at the local, regional and national levels in 2010.

Project Management - Founded and managed Animal Ambassadors Exotic Animal Sanctuary.

Media - Provided tractable animals for national, live, public appearances with Jack Hanna, Joan Embery and Jim Fowler since 1996.

Protective Services - Developed and implemented safety and travel protocols for The Living Desert wildlife outreach programs.

Experience

June 2010 to Current

Petco Animal Supplies - Santee, CA

Mentor/Lead Dog Training Instructor

March 2011 to Current

Welk Hospitality Group - Escondido, CA.

Customer Service and Sales

August 1996 to December 2011

Animal Ambassadors - Southern California

Executive Director

Mobile Environmental Conservation Awareness

April 1992 to June 1996

The Living Desert - Palm Desert, CA.

Director, Exotic Animal Programs

Education

San Diego State University,

Bachelor of Arts Journalism

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