Customer Service High School

Kelly McNerney

Email: abpv5z@r.postjobfree.com

Address:

City: NORWOOD

State: MA

Zip: 02062

Country: USA

Phone: 617-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Experience in:

Retail

Sales

Customer Service

Healthcare

Educational Background:

High School Dipolma from American Career Institute, Braintree MA 1/2001 to 9/2012 (Medical Assisting)

High School Dipolma from Blue Hills Regional High School, Braintree MA 1/2001 to 11/2012

High School Dipolma from, Braintree MA 1/2001 to 11/2012

Job History / Details:

Professional Summary

Highly motivated, dependable and energetic young woman who is currently working on a medical assisting career.

Experience in sales, customer service, and food/beverage service.

Skill Highlights

Cheerful and energetic

Effective team player

Dependable and reliable

Quick learner

File/records maintenance

Food service backround

Outstanding customer service

Quick learner

Cosmetology principles knowledge

Perform well in high-demand, fast-paced environments

Professional Experience

September 2002 to Current

Self employed Mansfield, Ma

Personal assistant

Redirected this boy to encourage safe, positive behaviors.

Provide necessary transportation for safety reasons.

Continually encourage him to be understanding and patient with others.

September 2012 to Current

Willette Early Childhood Center Norwood, Ma

Volunteer

I am currently volunteering for the kindergarten in the Norwood school district.

I help the children and staff during the lunch period.

June 2010 to July 2012

Braintree Auto Body Braintree, Ma

Customer Service

Worked as a team member performing cashier duties, product assistance, filing, and taking phone calls.

Expressed appreciation and invited customers to return to the office.

August 2009 to March 2010

Damon Interactions Ma

Food/Beverage service

Traveled to specific locations to provide information on new products being sampled.

Consulted with customers to discuss how their needs could be met with specific products and services.

Created displays in appropriate locations

Prepared food samples

May 2009 to October 2009

Dedham Country Polo Club Dedham, Ma

Server

Seasonal work, duties included :

Serving food/drinks to members

Wine bottle service during weddings and special events.

Assisted co-workers.

Cleaned bars, work areas, and tables

Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash.

Greeted guests, seated members accordingly

Informed patrons of establishment specialties and features

Located items requested by members

March 2004 to March 2007

C.B. Sullivan Quincy, Ma

Sales Associate

Recommended and helped customers select merchandise

Exchanged returned merchandise for customers quickly and efficiently.

Confirmed that appropriate changes were made to resolve customers' problems.

Informed customers about sales and promotions in a friendly and engaging manner.

Tracked down sources of special products and services to meet customers' special needs.

Received and processed cash and credit payments for in-store purchases.

Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.

Placed special merchandise orders for customers.

Shared product knowledge with customers while making personal recommendations.

Specialized Training

2012 American Career Institute Braintree, Ma

High School Diploma Medical Assisting

CPR Certified

Continuing education in certification program.

2002 Blue Hills Regional High School Canton, Ma

High School Diploma Cosmetology

Cosmetology licence,

High School Diploma

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