Customer Service Representative

Alfred Evans

Email: ********@*********.***

Address:

City: Pataskala

State: OH

Zip: 43062

Country: USA

Phone: 614-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Friendly Sales Associate adept at working in diverse retail and customer service environments. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Educational Background:

High School Dipolma from Columbus North High, Columbus OH 1/2001 to 6/1964 (general)

Job History / Details:

Career Overview

Friendly Sales Associate adept at working in diverse retail and customer service environments.

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Core Strengths

Cash flow management

Credit card processing

MS Windows proficient

Courteous demeanor

Opening/closing procedures

Sharp problem solver

Served in the United States Armed Forces: United States Marine Corps, 1964-1968.

Vietnam Veteran 1966

Honorable discharge

Accomplishments

Monetary Transactions

Handled cash, check, credit and automatic debit card transactions with 100 percentage accuracy.

Customer Service

worked at a "help-desk" environment,handling problem and

service issues,contacted needed personal to resolve issues

at all times day or night.

Input all data into the work-order system to verify all issues

had gotten resolved, to close the work order.

computer systems

worked in a computer server room to maintain systems and

to run backup media on all systems.

Work Experience

April 2004 to September 2009

Ohiohealth Riverside Hospital Columbus, Ohio

Shuttle Driver, Parking Attendant

Drove Employees from various parking destinations to and from the Riverside Hospital Campus.

April 2003 to July 2003

Econo Lodge Motel Columbus, ohio

Desk Clerk

Greeted Customers, Checked them in and out for motel stay.

July 1996 to July 2001

Western Electric/Lucent Tech. Columbus, Ohio

Data center associate

Worked at the customer service help desk, computer center area.

August 1968 to July 1996

Western Electric, Lucent tech. Columbus, Ohio

Quality Auditor

performed various audits and tests to ensure Bell system standards

were met or exceeded.

Educational Background

1964 Columbus North High Columbus, Ohio

High School Diploma general

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