Security Customer Service

Vurne L Bobbs

Email: abpv49@r.postjobfree.com

Address:

City: Gardena

State: CA

Zip: 90249

Country: USA

Phone: 310-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated security executive with over 20 years of extensive experience in various fields of Law Enforcement, Private Security, Director of Security, School District Director of Security, Public Administration, and Management. Works well independently, corporately, and as part of a team including training, motivation, staff development instruction, discipline, and promotions.

Educational Background:

High School Dipolma from International Theological Seminary, Plymouth FL 1/2001 to 5/1995 (Biblical Economics)

High School Dipolma from University of New Mexico US, Plymouth FL 1/2001 to 11/2012

High School Dipolma from Hutchinson Community College, Plymouth FL 1/2001 to 11/2012

Job History / Details:

Executive Profile

Seek to use my executive management, law enforcement, Leadership development, security expertise, analytical thinking, administrative, customer service, oral and written communication skills to fully develop as a top-level corporate executive in safety, security expert, executive protection, security training, security consultant, and emergency management for top level corporation.My desire is to work for a company that recognizes my vast expertise, skills, training, and experiences to be fully utilized for their overall enhancement of their company goals and objectives.

QUALIFICATIONS:

Dedicated security executive with over 20 years of extensive experience in various fields of Law Enforcement, Private Security, Director of Security, School District Director of Security, Public Administration, and Management. Works well independently, corporately, and as part of a team including training, motivation, staff development instruction, discipline, and promotions. Former employers, superiors, staff, faculty, students, and business associates recognizes contributions and expertise in this field over the years. Created and established numerous progressive and innovative security modules that are conducive to maintaining maximum care, welfare, safety, and security of the companies working or learning environment. Holds several certifications in preparing and implementing comprehensive Emergency Preparedness and Disaster Contingency Plans.

Skill Highlights

Security Management

Security training and development

Public Speaking

Security Instructor

Emergency Preparedness and Emergency Planning

Staff Development

Community and Client Relations

Retail theft investigations

PERC Card/Guard Card

Court testimony

Skilled in conflict resolution

CPR and Child CPR Training

MDTS Training

Smith's System Training

Microsoft Office

Windows Vista

Natural leader

Report analysis

Residential management

Investigative procedures

Staffing and scheduling

Interviews and interrogations

Defensive driving training

AED certified

Security personnel

Investigations expert

Investigative procedures

Weapons training

Security Guard Certificate

Outstanding communication skills

Conflict resolution skills

Team-oriented

Recruiting and interviewing

Staff retention

Relationship building

Troubleshooting and problem-solving

Strength in financial planning

Account reconciliations

Business performance improvement

Staff development

Operations management

Policy/program development

Staff training

Supervision and training

Team building

Staff retention

Retail inventory management

Store operations

MS Office proficient

Professional Experience

April 2008 to Current

Calvary Chapel South Bay US Gardena, CA

Director of Security/Business Administration

Under the Supervision of the Senior Pastor and Asst.

Pastor to oversee the overall safety, security, welfare, and Care of the Church staff (80), congregation (10,000 ), Children Ministry (1500 ) and church campus (500,000 sq.ft.).

Supervise, direct, and train, safety officers, security, ushers, and greeters to monitor, observe, and report any incidents that could potentially disrupt weekly services and daily operations.

Oversee the overall writing and implementation of security and safety guidelines including protection of Senior Pastor, dignitaries, guest speakers, congregation, volunteers, and staff.

Security and Safety Event Planning for large events held on the campus.

Establish and Implement an Emergency Preparedness, Evacuation Plans, and Contingency Plans for Major Events.

Oversee external and internal security personnel and post assignments.

Managed the Bookstore, Café, and Light of the Word radio ministry supervising a staff of 10-15 people including volunteers.

Developed, wrote, and implemented Emergency Preparedness Plans.

May 2005 to April 2008

Culver City Unified School District US Culver City, CA

Director of Security

Under the direct supervision of the Superintendent planning, organizing, and directing the safety and security activities, programs and operations of the Culver City Unified School District.

Provided leadership, strategic oversight and day-to-day management of the 24/7 Campus Safety and Security Department ensuring effective, efficient and professional safety and security operations; establishing and implementing short and long term goals; developing effective assessment tools to measure success; developing and maintaining strong working relationships with all school district departments through high visibility and proactive engagement; positioning the Security Department to be a strategic partner to the CCUSD community;.

Event Planning of Security and Safety personnel including Local Law Enforcement for schedule Sports activities, Dances, Graduations, and other major events on or off campus.

Supervised, trained, and developed a security staff of 25 officers and campus-aides, and lunch supervision.

August 2002 to May 2005

Professional Security Consultants US Los Angeles, CA

Director of Security

Director of Security for several flagship malls and high rises located in Los Angeles (Westfield Corporation, Inc.).

I administrate, supervise, and manage 30 security officers, dispatchers, and an assistant director.

In March of 2004, was offered a promotion as a Regional Director located in the East Coast (Declined position due to relocation discrepancies).

Providing leadership training and development for security staff utilizing a weekly and monthly calendar.

Write weekly work schedule for the security staff.

I conduct training using various retail and private security methods researched and designed by me.

I organized and scheduled various required training (first aide, CPR, AED, handcuffing techniques, biological threats, terrorist threat, and counter terrorism.

I wrote a 200 page Evacuation Training and Counter Terrorism Manual written specifically for the retail shopping center.

I'm responsible for submitting quarterly reports (inventory, uniform inventory, badges inventory, and first aide supply.

February 2000 to August 2002

Best Buy, Inc. Los Angeles, CA

Operations/Customer Service Manager/Sales Manage

Manages sales activities of largest retail specialty store in the chain exceeding $80 million in fiscal year 2000.

Resolved and managed numerous customer services issues.

Performs market analysis to develop sales campaign.

Team building, motivation, training and development.

Public Speaking using motivational and team building techniques.

Manage 30 supervisors and senior leads with over 200 employees (160 sales floor product specialist or team members).

March 1997 to February 2000

Target Stores, Inc. Los Angeles, CA

Executive Team Leader

Retail Management for Multi-million dollar "big box" store.

Seasonal, Hardware's, Automotive, Chemicals, Furniture, Pets, and Domestics.

Oversaw over 150 employees as "manager on duty".

Managed store operations and sales.

Responsibility entails managing of 20 employees within those departments including Level 3 Team Leaders.

3/1990 to 6/1997

Los Angeles Unified School District U.S Los Angeles, CA

Los Angeles School Police Officer

Law Enforcement for Calif.

Public Schools.

Protection of students/faculty and administrators.

Provided security for extra-curricular activities (Football, basketball, and proms, etc.) Criminal apprehension and prosecution.

Report writing and court testimonials.

Public and community relations liaison.

Direct, managed, and coordinated District Security programs for the purpose of ensuring the safety and security of students, staff and District assets.

Event Planning of Security and Safety personnel including Local Law Enforcement for schedule Sports activities, Dances, Graduations, and other major events on or off campus.

Identified opportunities for improving service delivery methods and procedures; review with appropriate staff including installing surveillance cameras in "hot zones".

Conducted sensitive and confidential investigations as required by the Superintendent or Board of Education.

January 1985 to January 1990

Albuquerque Police Department Albuquerque, New Mexico

Police Officer/Community Relations Officer

Law Enforcement in the State of New Mexico.

Criminal investigations and apprehensions.

Report writing and court testimonials.

Traffic enforcement.

Community liaison and relations officer providing programs for community groups and neighborhoods.

Certifications and Credentials

City of Albuquerque, New Mexico Police Academy Certificate of Completion

City of Albuquerque, New Mexico Police Academy Certificate of Graduation

New Mexico Law Enforcement Academy Police Officer Certification

State of New Mexico Law Enforcement Academy Instructor Development

Certificate in Mediation Training-Albuquerque Mediation Center

N.R.A. Registered Police Firearms Training Course

Police Marksmanship Expert Training Certificate

Rio Hondo College Certificate of Achievement in Basic Police Recruit Class

Rio Hondo Community College Department of Public Service-Advance Officer Training (POST Certified)

Commission on Peace Officer Standards and Training (Basic P.O.S.T.)

Commission on Peace Officer Standard and Training (Intermediate P.O.S.T.)

Commission on Peace Officer Standard and Training (Advance P.O.S.T.)

Emergency Management Institute FEMA Certificate Of Achievement National Incident Management System (NIMS)

Emergency Management Institute FEMA Certificate Of Achievement Introduction to the Incident Command System (ICS)

United States Department of Homeland Security Office of State and Local Government Coordination and Preparedness-National WMD Standardized Awareness Program

Community Emergency Response Team (CERT) Certificate of Completion Issued by Culver City Fire Department

The Crisis Prevention Institute, Inc. and the International Association of Nonviolent Crisis Intervention Certified Instructor-CPI Instructor

Education

International Theological Seminary Plymouth, Florida

Master's Degree Biblical Economics

University of New Mexico US Albuquerque, New Mexico

Bachelor of Arts Degree Business Economics

Hutchinson Community College Hutchinson, Kansas

Associates Arts Degree Business

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