Customer Service Representative

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Name: Barbara Yescavage Desired

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E-Mail: Willing

to Relocate:

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Looking: Industry

Category:

Professional

TRUCK DISPATCHER

Knowledge of Cattle Industry

Dedicated to Getting the Job Done Right

Hardworking dispatcher and supervisor with excellent customer service skills and prior experience as a dispatcher in the cattle industry. Particular sensitivity to the need for moving livestock with the least amount of stress to the animals. Work well in cooperative environments, using excellent relationship management skills

to build rapport.

> Excellent detail orientation in matters of scheduling and product delivery.

> Computer literate.

> Travel and/or relocation acceptable.

PROFESSIONAL EXPERIENCE

MARSHALL CONCRETE PRODUCTS, Minneapolis, Minnesota, 2005-2006

Dispatcher / Supervisor / Customer Service Representative

* Dispatched 20 trucks per day with over 80 loads. Supervised drivers and performed various tasks such as truck cleaning,

shop cleaning, and errands.

* Used background as truck driver and understanding of issues and

concerns to build close working relationships with drivers and contractors to resolve problems before they became major issues.

* Stayed abreast of all new products and their proper use.

Ensured that all color was in stock for contractors and scheduled

all product deliveries to the plant to avoid delays.

CEMSTONE READY MIX, Mendota Heights, Minnesota, 2001-2002 and 2004-2005

Customer Service Representative

* Successfully worked with some of region s largest contractors and homeowners, alike.

* Managed over 130 calls a day.

* Ensured that all orders were accurate and entered immediately for timely delivery.

FREDIN BROS INC., Springfield, Minnesota, 1999 2001 and 2002-2004

Cattle Truck Dispatcher

* Located trucks for transporting cattle purchased by buyers at sale barns, ranches and farms. Very successful at procuring trucks for unusual pickups and deliveries, such as late at night.

* Built good relations with a variety of trucking companies, assuring that large numbers of cattle would be moved in very short timeframes. Was relied upon by trucking companies and drivers alike to attend to all details.

* Processed over 120 freight bills per week, valued at up to $3,000 per load.

CENTRAL LIVESTOCK, South Saint Paul, Minnesota 1994-1999

Weight Master / Clerk / Settlements

* Weighed cattle, clerked at sales, and worked in the settlement office, paying particular attention to accuracy of count and other record keeping. Built excellent rapport with co-workers, receiving cooperation across the board.

* Loaded and unloaded livestock trucks and operated washout for trucks and trailers.

* Applied all safety requirements, achieving 100% safety record.

EDUCATION

GED, Gibbon High School, Gibbon, Minnesota

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©2007 Bright and Professional - Web Resume

©2007 Bright and Professional - Web Resume

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