Manager High School

Kellie Anne Young

Email: ********@*****-********.***

Address:

City: Mount Hope

State: WV

Zip: 25880

Country: USA

Phone: 304-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

F irst Assistant Manager with a winning attitude and desire to deliver a exceptional dining experience. Focused on setting high expectations and raising service standards.

Educational Background:

High School Dipolma from Osceola High School, Kissimmee FL 1/2001 to 6/1987 (General)

Job History / Details:

Summary

First Assistant Manager with a winning attitude and desire to deliver a exceptional dining experience. Focused on setting high expectations and raising service standards.

Highlights

Customer-oriented

Strong leader

Honed marketing skills

Supervisory skills

Proved sales record

Employee recruitment expertise

Hiring and training

Stable work history

Adaptable

Inventory control

Policy/program development

Cross-functional team management

Staff training

Supervision and training

Computer-savvy

Accomplishments

Leadership

Served as key contributing member to Leadership team.

Material Development

Created Marquee Cinemas Digital Projection training manual to increase understanding of all aspects of the digital process.

Team Building and Leadership

Created employee contest to increase gift card sales.

Goal Setting

Assisted my General Manager to create clear manager responsibilities and theater objectives.

Marketing

Excellent at promoting the release of new movies through community involvement.

Supervision

Supervised team of 40 staff members and assistant managers.

IT Training

Successfully created and implemented training procedures for 19 General Managers to use new Radiant POS system and Timeclock plus program. Also trained all new management brought into the company to work at our locations and other locations.

Experience

June 2006 to November 2012

Marquee Cinemas Beckley, WV

First Assistant Manager

Served as mentor to assistant managers. Computed, recorded, and proofread data, records and reports.Performed heavy bank reconciliations and cash flow statements.Created and executed marketing/PR campaigns, including new movie release and charity involvement.Planned and executed special events assisted several non profit organizations such as Ronald McDonald house, Newspapers in Education, United Way, Burlington Methodist Home, American Red and Womens Resource center in raising funds and establishing community recognition .Reconciled and reported discrepancies found in records.Communicated with customers, employees and other individuals to answer questions and explain information.Utilized HTML coding to generate QR readers which can be scanned by smart phones and taken directly to a website of interest. Example created one that was used on advertisements to increase our members on facebook. I was a very valuable member to my management team.

October 2012 to Current

Dickey's Barbecue Pit Beckley, WV

Brand Amabassador

Accepted payment from customers and made change as necessary.Apportioned and served food to facility residents, employees, or patrons.Assisted co-workers.Assisted diners with seating as neededCleaned and maintained the beverage area, display cases, equipment, and order transaction areaCleaned and prepared various foods for cooking or servingCleaned up spilled food, drink and broken dishes, and removed empty bottles and trashResponsible for daily set up of five stations.Greeted customers in the restaurant or drive-thru, took and rang up orders, handled payment and thanked customersLocated items requested by customersPortioned and wrapped foodPlanned and prepared food for parties, holiday meals, luncheons, special functions, and other social eventsStocked supplies in serving stations, cupboards, refrigerators, and salad bars. Responsible for all community marketing efforts to increase business. Created media buzz for free with local television, newspaper and radio.

Education

1987 Osceola High School Kissimmee, Florida

High School Diploma

I was a example student. Captain of the Cheerleader squad, Vice President of the Student Council, and President of the Statewide Student Council.

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