Customer Service Information Technology

Kenneth Thomas

Email: ********@************.***

Address:

City: Fort Hall

State: ID

Zip: 83203

Country: USA

Phone: 208-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Tech-savvy professional with a background in information technology and geographical information system . Brings knowledge from supplemental coursework in Information technology information systems. Detail-oriented professional with technical skills and the ability to learn concepts quickly.

Educational Background:

High School Dipolma from Okanogan College, Vernon WI 1/2001 to 8/2012 (Geographical Information Systems)

Job History / Details:

Career Focus

Tech-savvy professional with a background in information technology and geographical information system . Brings knowledge from supplemental coursework in Information technology information systems.

Detail-oriented professional with technical skills and the ability to learn concepts quickly.

Core Qualifications

Excellent research skills

Microsoft Word, Excel, PowerPoint

Planning/coordinating

Critical thinker

Proficiency in computers,visual basic programming and sql programming.

Professional demeanor

Organizational planning

Management

Team leadership

Client Relations

Creative Problem Solving

Customer Satisfaction

Customer Service

Multi-Task Management

Education and Training

2012 Okanogan College Vernon, British Columbia

Certificate Geographical Information Systems

A full time 500-hour certificate program, course includes;

GISS 101 - GIS Basics and Applications

GISS 102 - Programming and Automation

GISS 103 - Advanced GIS

Accomplishments

Scheduling

Managed detailed scheduling to ensure adequate staffing through high-volume holiday season.

Boosted customer satisfaction ratings by 100 percentage in under One months.

Received letters of appreciation from community residents, while working as a Okanogan County Reserve Officer.

Work Experience

11/30/2012 12:00:00 AM

SOS Employment Group Pocatello, Idaho

Laborer for basic American Foods

Working as laborer In various departments in the production line.Maintained a safe and clean working environment at all times.Diligently maintained safety and quality standards.Completed projects on time, and with a high level of accuracy.

11/30/2012 12:00:00 AM

Virginia Transformer Corporation Pocatello, Idaho

Winder

Working as part of a team to make a transformer. Measured, marked and indicated proper dimensions and reference points on materials and work pieces for future reference.Maintained logs, lists and files and promptly completed all necessary paperwork.

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