Customer Service Sales

Julieann Manangan

Email: ********@**-*******.***

Address:

City: Wailuku

State: HI

Zip: 96793

Country: USA

Phone: 808-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Performance driven, Efficient, and Results-oriented Store Manager in a fast paced retail environment. Responsible for recruiting, new hire paper work, orientation, motivating, and developing through recognition and coaching. Dedicated to customer service focus, and maintaining a neat, clean, and organized environment. Creatively merchandised sales floor per plan. Consistent in driving sales, controlling payroll and inventory results, managing expenses, and maintaining a safe and secure building.

Educational Background:

High School Dipolma from Maui Community College, Kahului HI 1/2001 to 5/2002 (Accounting)

Job History / Details:

Career Overview

Performance driven, Efficient, and Results-oriented Store Manager in a fast paced retail environment. Responsible for recruiting, new hire paper work, orientation, motivating, and developing through recognition and coaching. Dedicated to customer service focus, and maintaining a neat, clean, and organized environment. Creatively merchandised sales floor per plan. Consistent in driving sales, controlling payroll and inventory results, managing expenses, and maintaining a safe and secure building.

Core Strengths

Strong organizational skills

Active listening skills

Courteous demeanor

Energetic work attitude

Large cash/check deposits procedures

Markdown/promotional procedures

Store maintenance ability

Top sales performer

Adaptive team player

Visual merchandising proficiency

Opening/closing procedures

Development of teams

Customer- and service-oriented

POS systems

Cash handling accuracy

Inventory control procedures

Loss prevention comprehension

Ability to mediate disputes

Energetic self-starter

Reliable and punctual

Accomplishments

Supervised team of over 90 Employees

Created a Respectful, Fun, Efficient, and Safe Environment for Employees and Customers

Controlled Payroll Budgets, Daily Deposits, Inventory, Shrink, and Expenses

Recruited and Hired to Staffing Budget

Accomplished #2 Ranking in Top Sales in a District consisting of 13 Stores

Work Experience

11/29/2012 12:00:00 AM

Ross Dress For Less Kahului, Hawaii

Store Manager

Opened and closed the store, including verifying deposits, opening and closing cash registers and creating staff assignments and breaks. Recruit, Hire, and Train management and associates. Developed management and associates. Conducted one on one yearly reviews. Maintained friendly and professional customer interactions along with any problem resolution. Verified that all merchandising standards were maintained on a daily basis. Facilitated yearly physical inventory counts. Replenished floor stock and processed shipments to ensure product availability for customers.

Educational Background

2002 Maui Community College Kahului, Hawaii

Associate of Science Accounting

3.5 GPA

10 Key Touch, 35 WPM

Microsoft Word and Excel

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