Customer Service High School

Confidential User

Email: ********@*********.***

Address:

City: Columbiana

State: AL

Zip: 35051

Country: USA

Phone: 205-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Motivated administration professional skilled at building strong working relationships with fellow staff, supervisors and community members. Skilled in budget preparation, policy development and public relations. Experienced in ADP payroll processing and time, managing employee benefits and developing employment policies.

Educational Background:

High School Dipolma from Shelby County High School, Columbiana AL 1/2001 to 5/1979 (General)

Job History / Details:

Summary

Motivated administration professional skilled at building strong working relationships with fellow staff, supervisors and community members. Skilled in budget preparation, policy development and public relations.

Highlights

Analytical thinker

Exceptional organizational skills

Creative problem solver

Compensation/payroll

Employee relations

Personnel records maintenance

Public speaking

Experience

June 2004 to Current

City of Columbiana Columbiana, AL

City Clerk/Treasurer

Worked as the Human Resource administrator.

Processed payroll for 84 employees utilizing ADP.

Maintained all payroll and personnel records.

Provided benefits services for employees-enrollment, cancellation, maintenance.

Reconciled time records and earned time.

Prepared the annual budget for presentation to the Mayor and Council for adoption.

Monitored the annual budget, provided reports, prepared budget amendments and managed the City's finances.

Served as a key member of the City Policy Committee to develop and improve employee handbook and relevant policies.

Provided all human resource services for the city and served as the subject matter expert for all departments.

Coordinated the City's annual festival.

Provided public relations support to the Mayor by attendance at events.

Instrumental in providing design for new city website and responsible for content management.

Served on local Chamber of Commerce board and on strategic planning committee.

Elected to serve in the Alabama Association of Municipal Clerks Association, currently serving as the President.

Appointed to the Local Government Records Commission by the Governor.

Achieved Certified Municipal Clerk Certification and Master Municipal Clerk Certification.

Speaker at 2012 League of Municipalities Elected Official Training sessions.

May 2002 to June 2004

EBSCO Industries Birmingham, AL

Database Editor

Created database files for EBSCO's publishing customers for use primarily by libraries and research facilities.

Verified accuracy of existing records.

Provided customer service to assigned publishers to improve database content and to establish initial content for new customers.

Worked with a team to accomplish goals during peak times.

Utilized expertise, obtained as a library cataloger, to assist with the update of subject access for magazine records in company database.

June 2000 to May 2002

Avanti Polar Lipids Alabaster, AL

Accounts Receivable Manager

Processed invoices for product shipments.

Researched and resolved billing and invoice problems.

Assisted with customer service department.

Prepared aged receivables reports and contacted customer accounts.

Provided regular progress reports to company president for review.

Education

Birmingham Southern College Birmingham, AL

Business Administration-Management

Attended Birmingham Southern from 2003-2007 as an adult studies student.

Coursework in Business Administration with a Management concentration.

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