Clerical

Location:

Posted:

November 30, 2012

Resume:

Jessica's InformationLocation: Pandora, OHTitle: Administrative / Clerical / Office / SecretaryExperience: 12+ yearsWork Types:

Willing to Relocate: NoWilling to Travel: Love travelling for workCareer Level: IntermediateWork Status: U.S. CitizenMember Since: 2011-12-06 Helpful Links

-->

JESSICA D TRIPLEHORN (Freeze)

4558 Road Q

Pandora OH 45877

PH: 419-***-****

********@*********.***

SUMMARY OF QUALIFICATIONS

v Office Support for up to 12 professional staff in dynamic office setting. Type 75 wpm; keyboard 102 kpm.

v Proficient in MS OFFICE SUITE 2010 and Outlook.

v Utilization of agency-specific software for electronic case records system (average active clients, over 1000).

v Composing / Mailing letters to agency clients.

v Requesting diagnostic information on clients from various providers in a multi-county geographical area.

Developed / shared MS Outlook folder for providers, currently over 2,400 contacts.

v NBX V5000 3COM IP Telephone system / Multi-line coverage & voice mail processing.

v Postal Processing / metered machine. Disseminating incoming & outgoing mail.

v Developing / Maintaining Electronic and Hard file (backup) Case Retention system.

v Creating / Processing Financial Authorizations (PO for pre-approval to bill services) - faxed to vendors w/

collateral documentation prepared by professional staff via server-based electronic fax system.

v Customer Service to troubleshooting customer complaints & employee issues.

v Served on Business Team Committees tasked with streamlining business office practices.

v Served as Safety Coordinator for Field office tasked with scheduling & conducting all Tornado & Fire Drills

v (1st Aid / CPR / AED Certified)

v Interviewing, hiring, & training front-end staff (servers/bartenders/hosts/bussers) in restaurant with 15 staff.

v Managing over-all operations of the â front-endâ (Henry's, McComb location only), in restaurant

involving up to 15 staff.

v Designing, delegating, posting, implementing, & follow-up of side work tasks & disciplinary policies in

restaurant setting. Also, approving discounts, item voids, & schedule changes.

v Booking banquets & large parties of up to 35 people, coordinating with customers on selection of menu, etc.

v Closing / Opening store on my scheduled shifts. Managing money as related to server & bartender sales &

End-of-Day sales. Responsibility for handling up to $2,500 in daily cash receipts.

WORK EXPERIENCE

Ohio Rehabilitation Services Commission Lima OH (Agency-Wide Lay Off 12/3/11) 01/07 to 12/11

Office Assistant 3 (0A3)

Ralphies Family Sports Eatery Lima OH (Part-Time) 03/08 to Present

Henry's Restaurant McComb OH & Ottawa OH 07/97 to 11/06

Front-End Supervisor (McComb), Server (Ottawa), Server (Ralphies - 10 hrs/wk)

Flexible Personnel Ottawa OH 09/95 to 07/97Manpower Temporary Services Lima OH 05/86 to 05/92

Office Administration (See duties below)

Various Assignments for Flexible Personnel & Manpower Temporary Srvcs including:

v Marathon Oil Co, Findlay OH Tower Automotive, Bluffton OH 1st Nat'l Bank, Ottawa OH

v Schroeder & Co CPAs, Ottawa OH Pro-Tec, Leipsic OH Triplett Corp, Bluffton OH

v Westinghouse ESD, Lima OH Proctor & Gamble, Lima OH BP Sohio, Lima OH

v Phillips ECG, Ottawa OH Mid-Valley Pipeline, Cygnet OH Lape's Fish Lures, Lima OH

Temporary assignments included: Accounts payable, accounts receivable, invoice approval; creating, coordinating, & maintaining customer inventory, work order, & invoice databases; maintaining employee records involving time sheets, absenteeism, overtime, etc.; scheduling meetings, flights, & accommodations; assembling tax returns; records management / filing; answering phones / dispatch

Work Hiatus Stay-at-Home Mother to Young Children 05/92 to 09/95

EDUCATION

University of Northwestern Ohio (fka: NW Bus College) Lima OH ** Associates Degree in Business (Word Proc / Admin Support)

Advanced Reading Workshop, AsCom Training Center Wooster OH ** 7.0 Continuing Education Units & Certificate of Completion

Dale Carnegie Course in Public Speaking and Human Relations Lima OH ** 4.9 Continuing Education Units & Certificate of Completion

Superior Metal Products, Corp Technology Workshop Lima OH ** Certificate of Completion (Basic SPC)

COMPUTER / OFFICE EQUIPMENT KNOWLEDGE

Microsoft Office 2003 & 2010 (Outlook, Word, Excel, PowerPoint), Lotus SmartSuite (WordPro, 123, Free-Lance Graphics, Approach), NBX V5000 3COM IP Telephone system, Windows Operating Systems, Internet Browsing, Email, RightFax & Fax Machines, 10-Key Calculator, Multi-Functional Devices (Canon, Xerox, etc), Mass Production Copier, Blueprint Machine, Microfilm Machine, Bank Check Sorter, VHF Microwave Radio

PROFESSIONAL REFERENCES

Christopher Babson

Ohio Rehabilitation Services Commission

Business Operations Manager

(Cincinnati, Dayton, Lima)

Personal 513-***-****

Sherry Markley

Ohio Rehabilitation Services Commission

Vocational Rehabilitation Supervisor

(Toledo, Defiance)

419-***-****

******.*******@***.****.***