Training Management

Norman Williams

Email: abpuvv@r.postjobfree.com

Address: PO Box 266

City: Bunker Hill

State: WV

Zip: 25413

Country: USA

Phone: 304-***-****

Skill Level: Management

Salary Range: $100,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Norman W. Williams

PO Box 266, Bunker Hill, WV 25413

Tel: 304-***-**** E-mail: abpuvv@r.postjobfree.com or abpuvv@r.postjobfree.com

EXECUTIVE SUMMARY

Successful Professional Educator and Senior Instructional Systems Designer with over twenty years experience in high-profile, challenging positions in corporate and military surroundings, with active secret clearance.

KEY SKILLS /COMPETENCIES

* Award-winning ISD Author and Instructor

* Training Management and Execution

* Tactical and Strategic Planning Expertise

* Program Management

* Outstanding Written Communication Skills

* Training and Exercises

* Intelligence Analysis

* Port Security and Harbor Defense

* Active Secret Clearance

MAJOR ACCOMPLISHMENTS

* More than thirty years of instructional design experience in both the public and private sectors at home and abroad.

* Over twenty years as a platform instructor

* Vice President, International Education and Training Foundation.

* Ten years of experience in SCORM conformance and Section 508 compliance.

* Recipient of Naval Forces School Certificate of Appreciation from the government of Saudi Arabia.

* Chief of Education Department for the Naval Forces School in Jubail, Saudi Arabia.

* Authored award-winning Leadership and Management Course for the Navy.

* Authored the nation-wide US Coast Guard Small Boat Qualification and Certification Training program.

TRAINING AND EDUCATION EXPERIENCE

03/2011 to Present Senior Instructional Systems Designer and Instructor, Universal Consulting Services, Fairfax, Virginia.

* Developed a 40 hour instructor led course for Naval Sea Systems Command (NAVSEA) to certify contract officers representatives (CORs).

* Instructed NAVSEA COR certification course to approximately 1,000 personnel.

* Served as subject matter expert and senior designer for four Veterans Administration web-based courses on military culture.

* Performed as senior project developer in preparing a comprehensive task analysis for Joint Task Force Capital Medical Region (CAPMED) revealing the acquisition processes and procedures conducted at CAPMED Headquarters and its two main Military Treatment Facilities (MTFs), Walter Reed National Military Medical Center and Fort Belvoir Community Hospital.

* Conduct front end analysis (FEA) of client training programs using ISD (ADDIE) model of instructional design.

* Translate job duties, tasks, subtask, and task elements into terminal and enabling learning objectives through a comprehensive learning analysis.

* Prepare criterion referenced test items to match terminal and enabling learning objectives.

* Perform quality control of materials prepared by corporate partners and affiliated training components.

* Assist clients in selecting training methodologies and developmental quality controls.

* Host client training development kickoff meetings and develop project management plans as well as course design documents.

* Collaborate with coursework and courseware design teams (programmers, graphic artists and subject matter specialists) to produce training meeting client specifications.

8/2009 to 03/2011: Strategic Training Manager, Camber, Inc., for Joint Program Executive Office, Installation Protection Program (IPP Guardian)

* Ensure training and related exercises comply with National Incident Management guidance applicable to all hazards threat protection (CBRN plus terrorism) to US military installations at home and world-wide.

* Develop essential elements of information (EEIs) and realistic inputs for use in simulated training scenarios based on nationally recognized intelligence threat assessments and known hostile sources.

* Ensure both training and exercises comply with the National Incident Management System (NIMS) and associated DOD and DHS instructions, guidance, regulations and other relevant materials.

* Manage the development of training materials (i.e., lesson plans, student guides, presentations and student handouts) using the Instructional Systems Development (ISD) model for all training development as well as ISD and courseware good practices in the production of computer based courseware.

* Oversee the activities of JPOE prime and sub-contractors in the execution of contract specifications and statements of work.

5/1994 to Present: Vice President, Learning Systems and Courseware Design, International Education and Training Foundation, Bunker Hill, West Virginia.

* Apply mastery learning and Instructional System Development (ISD) models, to produce instructor led, distance, blended and computer based training.

* Ensure contractual specification and training design processes completed on schedule and within specifications.

* Serve as project manager to ensure contract specifications and training design processes progress as planned, meet established criteria and are completed on schedule.

* Process courseware development through the following key phases: prototype, storyboards, programmed lessons, technical review, pilot, and final quality review.

* Participate in the internet activation of products completing this quality control design process.

* Pilot completed courseware to guarantee it performed as expected within applicable learning management systems (LMS).

* Collaborate with programmers and graphic artists in a team environment in developing CBT/web based courseware. Employ a variety of software packages including Dreamweaver, Lectora, Captivate and Flash as sources for importing graphics files.

* Analyze completed courseware for SCORM conformance and 508 compliance as circumstances require.

* Prepared an employee orientation course for Corning Consumer Products.

* Developed an officer staff college curriculum outline and an award-winning leadership and management course for the Saudi Arabian Navy.

* Evaluate course design outputs to guarantee consistency with the American Council on Education procedures for present or future ACE academic credit evaluation.

* Serve as senior instructor in the fields of GED and College Level Proficiency (CLEP) preparation programs.

* Determine best mode of course preparation: classroom, online, distance learning etc.

* Assumed the consulting position below in addition to present employment.

5/2008 to 4/2009: Senior Instructional Designer, Qinetiq, North America, Stafford, Virginia

* Prepared lesson plans for instructor led training for USMC Combat Operations Command Center.

* Prepared job aids, student handouts and reference material.

* Serve as alternate instructor for Combat Operations Command Center Course.

* Oversaw production of scenario based CBT modules for Command Center Operation Course,

* including supervision of storyboards, prototypes, programmed lessons and pilot review.

* Prepared a best practices guide for the development of USMC LMS CBT courseware.

4/11/2005 to 09/2006: Senior Courseware Development Instructional Systems Designer, Distance Learning Team ATSI, Ft. Belvoir, Virginia.

* Manage development of assigned Defense Acquisition University Distance Learning ( DL) courses through the ISD and courseware development processes.

* Ensure assigned courseware is SCORM conformant and 508 compliant.

* Coordinate Continuous Learning (CL) development process with assigned subcontracting firms to ensure production milestones met.

* Supervise CL and DL courseware design progress from approved authorware application to posting of completed courses on the institutional learning management system.

* Conduct various QA reviews using approved checklists to guarantee completeness and quality of course design process as well as subcontractor performance of required tasks.

* Responsible for reviewing course design at critical junctures to make contractual specifications are satisfied and development process proceeds on time and on schedule.

* Prepare criterion test items for inclusion in course question bank.

* Recommend -go live- following comprehensive testing of completed courseware on the learning management system via student and instructor pilots.

* Monitor course instructor and student validations.

1999: Contract Consultant, Program Manager and Lead Analyst, District of Columbia, Y2K-IBM Project

* Responsible for the inventory of date sensitive hardware and software used in city government agencies.

* Tasked to guarantee the completeness and accuracy of team performance in collecting and evaluating data, and in recommending appropriate remediation for recognized problems.

* Designed District Y2K website for data collection, problem identification and corrective measures for each facility operated/managed by the D.C. government.

* Trained subordinate analysts and assigned city personnel in approved inventory procedures, data transcription and software evaluation.

* Supervised the field operation of up to six teams of inventory analysts assigned to physically conduct a full inventory of potentially sensitive electronic devices.

6/1991 to 4/1994: Chief, Education Department, Naval Forces School (NFS), King Abdul Aziz Naval Base, Jubail, Kingdom of Saudi Arabia.

* Served as the NFS commander`s principal advisor in academic and administrative matters related to academic and technical training at the nation`s foremost naval training command.

* Supervised the Curriculum Development, Training Aids, ADP and Printing Sections as well as the Technical Library.

* Ensured NFS curricula complied with mastery learning and ISD design models.

* Scheduled and oversaw needs assessments, task analyses and translation of these into behavioral training objectives and associated criterion tests.

* Ensured all technical courses under development proceeded along approved ISD methodology and satisfied contractual deliverables and milestones.

* Developed the capability for the Education Department to expand training delivery opportunities into the field of distance learning.

* Designed CBT using a variety of graphics software packages including Macromedia, MS Publisher, and Photoshop.

* Prepared senior management briefings and other presentations using Corel Draw and other multimedia design software. Coordinated the preparation of course materials for review for academic credit by the American Council on Education.

* Designed and instructed the NFS officers` four-week Leadership and Management Course.

6/1987 to 6/1991: Curriculum Development Manager and Senior Instructor, Mid-Atlantic Automotive Exchange, Leesburg, Virginia.

* Managed preparation of technical instruction in a range of automotive engineering subject fields.

* Utilized the ISD mastery learning methodology to develop training modules in engine tune-up, air conditioning, automatic transmission repair, overhaul and adjustment, engine performance troubleshooting, and electronic engine and body controls.

* Storyboarded and designed digital presentations to accompany lesson plans and student guides.

* Trained curriculum specialists and subject matter experts to collaborate in producing effective education program development.

* Served as Leadership and Management Division Head and, as such, tasked to guarantee that course design processes, reviews, refinements and updates met command curriculum development guidelines and contract specifications associated with LMET coursework were satisfied.

* Performed needs assessments, learning and task analyses and developed behavioral training objectives and associated criterion tests. Revised training modules based on internal and external evaluations; revised curricula accordingly and presented revised modules.

9/1985 to 5/1987: Director of Auxiliary and Acting Chief of Boating Safety, Third Coast Guard District, Governors Island, New York.

* Managed the training and operation of USCG Auxiliary Flotillas located in New York, New Jersey, Vermont and Connecticut.

* Ensured operational air and waterborne facilities were properly inspected for annual operation.

* Developed, apportioned and accounted for CCGD3Aux annual budget and special operations contingencies, including the Statue of Liberty Centennial Celebration.

* Supervised the Small Boat Crewmember Qualification and Certification Program.

* Oversaw the annual member training and certification program.

* Prepared and executed the Statue of Liberty Celebration Operation and Logistics Plan.

* Commanded 300 boats and 1200 personnel during the Statue of Liberty Celebration.

* Coordinated annual USCG Boating Safety and Auxiliary budget formulation and accounted for expenditures over the four quarters of the fiscal year to make certain allocated targets were met.

* Designed and instructed counter terrorism and coastal defense training for Navy and Coast Guard personnel assigned responsibilities in the Eastern Area Maritime Defense Zone.

7/1982 to 9/1985: Chief, Military Readiness Training, Office of Operations, US Coast Guard Headquarters, Washington, DC.

* Directed Military Readiness Training Department in designing, presenting and maintaining national Military Readiness Planning Courses for Joint DOD civilian and military personnel.

* Served as senior Instructional Technologist in the design and implementation of the Small Boat Crewmember Qualification and Certification Program.

* Tasked to oversee the Training Department budget and monitor expenses. Responsible for insuring assigned curriculum development, subject matter specialists and administrative staff properly trained and integrated to provide effective and efficient training program development.

* Served as the principal Readiness Division military intelligence liaison officer to the Office of the Joint Chiefs of Staff for USCG planning efforts pertaining to tasking in 1000 series and 4000 series OPLANS.

EDUCATION AND TRAINING

BS, Education, Eastern Oregon College, 1971.

BS, History, Eastern Oregon College, 1971.

BA, Liberal Arts, University of the State of New York, 1984.

MA, History, Portland State University, 1974.

MA, Liberal Arts, Georgetown University, 1982.

MA, Instructional Technology, Catholic University of America, 1982.

CAS (Certificate of Advanced Studies), Liberal Arts, Johns Hopkins University, 1990.

Training Specialist Certificate, Georgetown University, 1981.

Instructional Management and Design Course, US Marine Corps, 1979.

Certified Teacher, Commonwealth of Virginia.

Computer Skills

Administrative software packages:

MS Office Suite (Word, PowerPoint, Excel, Access - more than five years of experience).

Graphic Arts and Web-based software.

Photoshop (seven years of experience).

Captivate (five years of experience).

Dreamweaver and Fireworks (seven years of experience).

Lectora (seven years of experience).

MS Publisher. (seven years of experience).

Specialized Military Training

Military Intelligence:

Military Intelligence Officers Basic Branch Course.

Military Intelligence Officers Tactical Intelligence Course.

Military Intelligence Officers Familiarization Course.

Aerial Surveillance (Imagery Interpretation) Course.

Military Logistics (Army Logistics Management College):

The Army Maintenance Management System.

Defense Marketing and Reutilization Course.

Defense Distribution Management Course.

Defense Financial Management Course.

Logistics Management Course.

Logistics Planning and Operations Course.

Military Planning and Operations:

Joint Military Operational Planning Course.

Military Readiness Planning Course.

Port Security and Harbor Defense Course.

FEMA Emergency Management Institute Courses

ICS 100: Introduction to the Incident Management System.

ICS 200: ICS for Single Resources and Initial Action Incidents.

ICS 300: Intermediate ICS for Expanding Incidents.

ICS 400: Advanced ICS Command and General Staff - Complex Incidents.

IS 700: The National Incident Management System (NIMS), an Introduction.

IS 800: The National Response Framework, an Introduction.

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