Jeanette's InformationLocation: Niagara Falls, NYTitle: experienced call center customer service agentExperience: 6-9 yearsWork Types:
Willing to Relocate: NoWilling to Travel: No TravelCareer Level: IntermediateWork Status: U.S. CitizenMember Since: 2011-01-06 Helpful Links
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3827
Macklem Ave, Niagara Falls
Tel:
********@***.***
Profile:
I am a friendly,
loyal and clearly dedicated individual who has an ambition to succeed in any given environment. Although I have extensive experience in the customer service industry, I love to learn, and am always up to a challenge whatever the situation. I get along well with others, while also working efficiently on my own. I am seeking a position where I can develop and excel while giving my best to any employer.
Experience
August
09- January 10 Teletech Holdings Corporation NY
Customer care agent
took inbound calls from customers for various contracts including Medicare part
D Rx plans
May
09-July 09 Teletech Government Solutions NY
Customer care agent
Assist with explanation of digital TV conversion and tech support for converter boxes
.June
08- January. 09 Hyde Park Laundry NY
Laundry Attendant
Wash and fold hotel linens.
Fold customer laundry when requested.
Maintain cleanliness of building inside and out.
Assist customers with machines
July
02- February 08 Teletech Holdings Corporation NY
Customer care agent
Took inbound calls from customers for such contracts as Verizon Wireless and Medicare part
D Rx plans and Medicare health plans.
May
2002 - July 2002 Fantasy Island Amusements NY
Midway game operator
Make change for customers and maintain various game stalls
Education
LaSalle Sr.
High class of 92 Niagara Falls NY
High School Diploma
Additional Skills: Experienced in Microsoft Office 2007 Home and Student (Word, Excel, PowerPoint)
Tel:
References
Personal
Susan Horton
Marsha Patronski
Professional
Della
Pullman 716-***-****
Candace Larue
(Cattarin) 716-***-****
Mary Walker
Danny D'Antonoli