Customer Service Engineer
Resume:
Title:Systems Administrator/DBA
********@****.*******.***
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NAME: Kevin Ignasiak
ADDRESS:
CITY: Beavercreek
STATE/PROVINCE: OH
ZIP/POSTAL CODE: 45434
COUNTRY: USA
EMAIL: ********@****.*******.***
PHONE: 937-***-****
CANDIDATE ID: N/A
CITIZENSHIP: US
Citizen
EDUCATION: Not Entered
EXPERIENCE: Not Entered
WILL RELOCATE: Not Entered
RELOCATION INFO: Not Entered
JOB WANTED: Not Entered
HOMEPAGE:
COMMENTS:
HOTSKILLS:
ESUME
Kevin Ignasiak
455 Coy Drive
Beavercreek, OH 45434
********@****.*******.***
OBJECTIVE
Unix System Administration and/or Data Base Administration position.
HIGHLIGHTS OF QUALIFICATIONS:
Extensive knowledge of Unix commands and Shell programming.
Skilled in Informix DBA and SQL.
Experience helping customers and solving problems.
Enjoy learning new skills and developing systems to get the job
done better and faster.
Easy to work with; a cooperative and supportive colleague.
EXPERIENCE:
Systems Administrator/DBA, University of Dayton, July 1995 to
Present
System Administration for a 300 user Unix computer. Data Base
Administration using Informix.
Maintain user logins.Apply software updates and patches.
Automated numerous procedures using shell scripts and cron.
Ensured security for system and database access for University
financial system.Developed a Queue Management program that
improved operator's control of printers.Wrote cron scripts that
displayed status of important system functions.
Tools used include: Unix commands, Informix SQL, Informix DBA
commands.
Senior Software Engineer, Century Technologies, October 1994 to July
1995
Supported and maintained an Ingres data base system for the U.S. Air
Force.
Tools used included: awk and sed programming, and Ingres SQL.
Systems Analyst, BASS Inc., January 1991 to July 1994
Installed and supported a data base / communication package to handle
the headquarters operations of a supermarket chain.Successfully
resolved thousands of support calls.Presented educational week long
training seminars.Installed UNIX operating systems (SCO, AIX,
SVR4).
Installed, populated, and tuned Informix On-Line Data Base.
Tools used included: UNIX, uucp, Shell script programming, Informix
DBA, and SQL.
Systems Engineer, Barco Graphics, November 1986 to September 1990
Advised clients on how to achieve a particular printing effect.
Wrote a problem resolution guide that dramatically reduced customer
downtime and improved customer service.Developed a detail customer
data base used to improve customer call handling and billing.
Improved the distribution and documentation of software updates.
Created (sysgen) and installed Operating Systems, application
software, and numerous hardware components.
Tools used included: RBase 5000, RSX-11M-Plus, Kermit, and DEC
PDP-11
Marketing Support Rep., Unisys, November 1983 to November 1986
Gave effective presentations of MRP and PC software.Trained
clients on all features of PCs including word processing,
spreadsheets,
and networking.
EDUCATION:
MBA,
Miami University (OH), 1981
BS,
Business, Clarion State College (PA) 1978
Additional Significant Training:
Informix Data Base Administration, 1993
Informix SQL, 1993
NCR Unix v.4 Systems Administration,
1992
UDS Data Communications, 1991
NCR TIPS/IP, 1993
APICS Certification Course, 1985
Informix-Online Dynamic Server Performance Tuning, 1998
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