Manager

Nanci's InformationLocation: Northfield, MATitle: noneExperience: 12+ yearsWork Types:

Willing to Relocate: YesWilling to Travel: Do not mind travellingCareer Level: ManagerWork Status: U.S. CitizenInterests:

Member Since: 2011-05-08 Helpful Links

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NANCI E. POLLARD

39 Main St

NORTHFIELD, MA 01360

PHONE413-498-5469 * EMAIL: **********@*****.***

SUMMARY OF QUALIFICATIONS

Offering twelve plus years in a broad range of areas, including program and fiscal management, office administration. Experienced in account payable/receivable, payroll, and administration of federal and state funding. Knowledgeable with most computer applications, including MS Word and Excel. Effective interpersonal and group communication skills. Able to work independently or as part of a team. Strong work ethic and dedication to high quality standards and continuous process improvement.

EXPERIENCE AND ACCOMPLISHMENTS

Management and Administration

Managed and directed staff in the daily operations of residential living program and youth services programming.

Managed fiscal budget of federal and state funds.

Performed general accounting functions-general ledger, accounts receivable, accounts payable, budget forecasting. Managed and reconciled inter-agency accounts.

Managed quarterly, and annual program reports & statistics.

Held Assistant Director and Program Coordinator positions.

Developed excellent client relationship skills by successfully managing difficult clients and sensitive issues and built solid relationships with clients through honesty, reliability, and timely follow through.

Town of Northfield Conservation Committee Member.

Human Resources Training and Development

Recruited, selected, trained and supervised staff and volunteers for emergency housing program.

Developed staff and agency training modules in compliance with federal grant funding

Established job objectives and performance reviews for all direct staff.

Member of ServiceNet Peer Outreach Training Team.

EMPLOYMENT HISTORY

Program Coordinator, Dial/Self Youth & Community Services 2007-2010

Youth Counselor, AmeriCorps @Dial/Self Youth & Community Services 2006-2007

Residential Counselor, United ARC of Franklin County 2005-2007

Assistant Director, Center for Human Development/Grace House 1998-2004

EDUCATION

Environmental Studies and Natural Resources,

Greenfield Community College, Greenfield, MA. current

Liberal Arts/Human Services,

Greenfield Community College, Greenfield, MA. 2004-2005

Substance Abuse Counselor Certification,

Westfield State college, Westfield, MA. 2001-2002

~ Reputation is what other people know about you. Honor is what you know about yourself. ~

Lois McMaster-Bujold, "A Civil Campaign

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