Customer Service Manager

Latasha Perkins

Email: ********@************.***

Address:

City: Madison

State: TN

Zip: 37115

Country: USA

Phone: 615-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

To obtain a full time position by utilizing my skills in customer service. leadership, and management.

Educational Background:

High School Dipolma from Mcgavock High, Nashville TN 1/2001 to 5/2003 (Required)

Job History / Details:

Summary

To obtain a full time position by utilizing my skills in customer service. leadership, and management.

Highlights

Ten Key

Customer Service

Filing

Cash Management

Data Entry

Scheduling Appointments

One Site

Front Desk

Accomplishments

CERTIFICATION

Early Childhood Education

October 2009 Tennessee State University

I was taught how to care for children and their needs for early development. I am also CPR and First Aid Certified.

Experience

September 2012 to Current

Brookside Properties Nashville, TN

Leasing Agent

As a leasing agent I was responsible for meeting and greeting residents and prospects as they entered the office. I also Scheduled appointments for prospects to view our property and lease apartments to prospects. I currently work with Microsoft Outlook, which allows me to answer Internet leads for apartments and Onesite, which allows me to keep up with all residents records, traffic through the office and pay company bills.

12/6/2012 12:00:00 AM

Assistant Manager

January 2012 to June 2012

Claire's Boutique Nashville, TN

Assistant Manager

As an Assistant Manager I was responsible for being sure that the store was properly ran, wile the store manager wasn't there. I was also responsible for being sure that all monies was accounted for in the safe and register. 100 percentage guest service. Making store quota was one of the most important things along with guest service. I had to push other sales associates and myself to suggestive sell and be sure that the customers didn't leave empty handed. We provided great service so that we would have returning customers in the future.

March 2010 to November 2011

Body Central Nashville, TN

Assistant Manager

As a Assistant Manager I was responsible for making sure that the store was maintained and my employees and myself were giving excellent customer service to our guest. As a assistant manager I was also responsible for handling the cash for the store.

December 2008 to May 2009

Ctel Nashville, TN

Outbound Operator

Customer Service; Called multiple line businesses to try and get them to switch there long distance services to our company to save them money.

Education

2003 Mcgavock High Nashville, TN

High School Diploma Required

As a high school student I participated in JR ROTC, and also the High School Marching Band. I was Secretary of Student Council for all grade levels.

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