Sales Manager
Resume:
Subject: Senior Product Manager - Systems, IT, Software
Dear Recruiter
:
I would like to apply for a Senior Product Marketing Manager or similar
position, based upon my many leadership experiences.
Please contact me about any available position(s) for which you feel I might
be a good fit. Thanks in advance; I look forward to speaking with you soon.
Sincerely,
Kent Merritt
Kent Merritt
503 North Cascade Terrace
Sunnyvale, CA 94087
********@*********.***
KENT G. MERRITT
503 NORTH CASCADE TERRACE
SUNNYVALE, CA 94087
PHONE 408-***-****
E-MAIL ********@*********.***
QUALIFICATIONS
Extensive experience and expertise as team leader in sales and marketing of
high technology products to technical and industrial users through multiple
distribution channels. Successful track record in product definition and
launch, promotion campaigns, customer support programs.
Key strengths
include:
Team Leadership
Market Analysis
Support by Example
Goal Setting/ Achievement
Communication
Foresight/Product Strategy
Product Design/Creativity
Product Presentation/Promotion
ACHIEVEMENTS
*Managed, coached and trained a sales staff in the newly formed Industrial
I/O Division consisting of two inside and twenty outside sales
representatives. Sales strategy focused on systems integrators, OEMs and
VARs. Handled all key accounts and grew division business 35% over previous
year.
* Drove the business development of four market-related product lines with
integrated campaign targeting systems integrators and OEMs. Developed sales
promotions, advertisements, direct mail, press releases, editorials, trade
shows, seminars, and sales campaigns. Product line business grew 40%.
* Defined and launched a low-cost hardware/software bundle targeting
entry-level end users. Designed advertising campaign consisting of magazine,
card deck, sales promotion leaflet, and co-op advertising program.
* Defined and launched a professional services product strategy and seamless
work process flow consisting of wireless network system design,
installation, and on-going wireless network optimization and maintenance.
Increased professional services business 40%.
* Supported key OEM accounts as liaison between customers, R&D, and
manufacturing departments. Took charge by analyzing, specifying, and
communicating product design modifications and quality assurance procedures
necessary to become a certified supplier. Interfaced with the Canadian
Standards Association (CSA) to certify the product line (consisting of 50
actuator/sensor/instrumentation computer interface modules) for CSA, Class I
Div II. Estimated a conservative product line business increase of at least
15% over two years by allowing new market penetration in the petrochemical
and other industries. Identified five key petrochemical OEM business
opportunities and provided additional support as required. Negotiated a
quick production turn-around and increased product line sales volume by 50%
in a single year.
PROFESSIONAL EXPERIENCE
2003
-PresentZendex, Inc. Dublin, CA
Hardware Engineer
Responsible for Embedded PC 104 controller board-level and associated system
hardware implementation. PC Microprocessor chipset interfacing - PCI/PCI
Bridge; USB 1.1, 2.0; Firewire IEEE 1394; Ethernet; RS 232/485; Digital I/O;
and Bios configuration. Using Orcad schematic package, Gerber files are
generated and provided to local outside assembly house. Systems are designed
with Embedded Bios for customer use in Linux, Windows, Windows CE, QNX, and
DOS environments. Also perform systems integration, write test procedures,
and am responsible for pre-sales application support and documentation.
1998
-2002Symbol Technologies, Inc. San Jose, CA
Senior Product Manager
Responsible for developing wireless network professional services global
product strategy for supporting IEEE 802.11 wireless networks - seamless
work/service process flow including four phases: 1) Plan 2) Develop 3)
Implement 4) Support. Wireless LAN (WLAN) Consulting/Project Management,
WLAN Analysis/Design - integration of multiple mobile devices for use over
multiple network segments. Mobile devices include hand held computers,
PDTs, Barcode Scanners, and telephony products (wireless phones, VoIP). RF
Site Survey/Installation for spread spectrum Access Points integrated into
an existing Ethernet backbone, Network Management/QA/Repair, Remote mobile
device configuration and test using Enterprise Management and/or
Sniffer/Wildpackets software. Service level Agreements (SLA) and associated
performance metrics developed for Wireless Network Operations Center (WNOC).
Product definition, launch (following Services Product Realization Process
(SPRP)), pricing, sales goals, sales and product literature, trade shows,
sales/technical training development, working with/through distributors,
VARs, and independent systems integrators; sourcing all services-related
test equipment/components; multiple project management, extensive global
travel.
1997
-1998Advantech Corporation. Sunnyvale, CA
Sales Manager
Responsible for development of U.S. sales strategy: determined and
maintained monthly and yearly sales quota, managed inside and field sales
staff, handled key accounts.
1993
-1997Advantech Corporation. Sunnyvale, CA
Product Manager
Defined and launched data acquisition and control electronics - hardware and
software products for PC Laboratory and Industrial Automation markets,
following a defined Product Development Process (PDP): continually
researching all potential markets, developed and implemented integrated
marketing strategy targeting distributors, OEMs, VARs, and Systems
Integrators, for multiple product lines; performed industry trend, market,
and competition analysis; developed ROIs, MRDs, PRDs, RFQs, RFIs, RFPs,
product quotas, pricing; acted as liaison between sales and
R&D/manufacturing; performed product training; created and maintained
product literature; advertising and PR literature; performed customer
applications support/systems design.
1991
-1993Advantech Corporation, San Jose, CA
Software Engineer
Designed and developed software for Data Acquisition and Control (SCADA)
applications in C and Visual Basic, developed all I/O drivers (DOS, Windows,
NT) for data acquisition product line hardware/software interface with PC
based lab/industrial controls/sensors/instrumentation (ISA, RS 485, PCI,
PC/104, Ethernet, RF), created technical manuals and on-line help, designed
customer applications, provided field and telephone technical support.
Collateral duty: Systems Administrator for in-house LAN.
1982
-1986Litton Data Systems, New Orleans, LA
Senior Engineer's Aide
Prototyped and tested hardware data communications systems incorporating
Motorola 680X0 multi-processors on VME bus incorporating fiber optic LAN,
for defense industry. Performed microprocessor interfacing, wire-wrapped,
soldered, wrote and revised test procedures, designed system test setups,
generated Gerber files from Schemactive schematic and CAD software packages.
Performed field systems test and troubleshooting aboard Navy ships while at
sea or in shipyard. Developed training course and acted as instructor to
Navy personnel for system use, configuration, and troubleshooting. Worked as
user on DEC VAX 11/780 - VMS operating system.
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