Customer Service Medical Assistant

Ines Barahona

Email: ********@*****-*******.***

Address:

City: Bronx,

State: NY

Zip: 10457

Country: USA

Phone: 347-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Administrative support professional experienced working in fast paced environments demanding strong organizational, technical and interpersonal skills. Trustworthy, ethical and discreet, committed to superior customer service. Confident and poised in interaction with individuals of all levels. Detail-oriented and resourceful in completing all job duties& able to multi-task effectively.

Educational Background:

High School Dipolma from Bronx Community College, Bronx NY 1/2001 to 12/2012 (Nursing)

High School Dipolma from Sanford Brown Institute, Bronx NY 1/2001 to 12/2012

Job History / Details:

Professional Summary

Administrative support professional experienced working in fast paced environments demanding strong organizational, technical and interpersonal skills. Trustworthy, ethical and discreet, committed to superior customer service. Confident and poised in interaction with individuals of all levels. Detail-oriented and resourceful in completing all job duties& able to multi-task effectively.

Licenses

CPR, FIRST AID

CERTIFIED MEDICAL ASSISTANT

CERTIFIED NURSE ASSISTANT

Skill Highlights

CPR Certified HIPAA Certificate Medical Terminology, Anatomy and Physiology Instrument Sterilization Phlebotomy, Vital signs Taking EKGS ICD 9 and CPT codes. Patient care Injections Urinalysis Customer Service,Telephone Reception Oral/ Written Communication HIV Prevention Certificate, X-ray.

Professional Experience

August 2012 to Current

Patient Care Technician/ Surgery Department. New York, New York

Weill Cornell Medical College

Administered patient care before and after surgery in a cosmetic surgery facility.

Ensured that all diagnosis and testing are completed appropriately as directed by the physician, before the patient is administered to surgery.

Conducted comprehensive health assessments and all recorded vital information before the physician examines the patient.

Maintained a high level of autonomy and expert skill in the diagnosis and treatment of complex responses of individual, families, and communities.

Educated the patients regarding pre and post-operative medications and care.

Maintained accurate records and its confidentiality pertaining to all patients.

Assisted in post-operative wound evaluation and suture removal.

Evaluated case and planned appropriately for acute care of the patients.

Formulated clinical decisions to manage acute to chronic illnesses to promote wellness of the patients.

Functioned in collegial relationships with nursing peers, physicians and professionals.

January 2012 to July 2012

Medical Assistant Supervisor/ Receptionist/Physical therapy Aide Bronx, New York

Comprehensive Community Health Care Center

Interviewed patients to obtain medical information and measured their vital sign, weight, and Height

Efforts ensured compliance with HIPAA, CLIA and OSHA regulations; improved patient care/satisfaction.

Performed the necessary documentation related to therapy sessions and patient's medical history

Performing other operational tasks such as ordering supplies, storing the necessary utensils and equipment, answering phones, etc.

Transport patients to and from treatment areas, using wheelchairs or providing standing support.

Give injections or treatments, and perform routine laboratory tests

Schedule appointments, receive money for bills, keep x ray and other medical records, perform secretarial tasks, and complete insurance forms.

Medical Record software Practice Fussion.

February 2010 to July 2011

Innovated Health Care Provider OB/GYN New York, New York

Medical Assistant Supervisor/ Medical Secretary

Interviewed patients to obtain medical information and measured their vital sign, weight, and height.

Authorized drug refills and provided prescription information to pharmacies.

Prepared treatment rooms for patient examination, keeping the rooms neat and clean.

React calmly and effectively in emergency situations, and added the personal, caring

Helped implement practice's quality assurance and control program.

Efforts ensured compliance with HIPAA, CLIA and OSHA regulations; improved patient care/satisfaction.

Handle medical front desk in computerized and manual scheduling, billing, and health/insurance records supervision, including main carriers.

Keep frequent communication between patients, staff, physician, and laboratory staff.

EMR-(Abraxas

Education and Training

2014 Bronx Community College Bronx, New York

Associate of Science Nursing

Coursework in Clinical Research and HemostasisCoursework in Medical Laboratory Technology

2008 Sanford Brown Institute New York, New York

Associate of Science Certified Medical Assistant

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