Customer Service Human Resources

Carlos Doering

Email: ********@**-*******.***

Address:

City: Lakewood

State: WA

Zip: 98499

Country: USA

Phone: 253-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Certified Human Resources Professional with extensive employee relations experience in a full range of functions, as well as success in simultaneously managing multiple projects.Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.

Educational Background:

High School Dipolma from HEMET HIGH SCHOOL, Hemet CA 1/2001 to 9/2003 (Human Resources)

High School Dipolma from Human Resource Specialist, Hemet CA 1/2001 to 12/2012

Job History / Details:

Summary

Certified Human Resources Professional with extensive employee relations experience in a full range of functions, as well as success in simultaneously managing multiple projects.Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.

Highlights

Training and development

Employee relations

Regulatory compliance

Personnel records maintenance

Exceptional interpersonal skills

Dependable and accountable

Hard worker

Can work all hours

Able to work under pressure and timelines

Accomplishments

Research

Investigated any necessary information for Discipline Assignment for large companies, supervisors and personnel.

Data Organization

Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.

Multitasking

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Customer Service

Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Data Preparation

Prepared records packets for insurance reviews of procedure service justification

Reporting

Maintained status reports to provide management with updated information for client projects.

Experience

December 2008 to October 2012

US ARMY Fort Jackson, South Carolina

Human Resource Specialist

Prepares and processes recommendations for awards and decorations and arranges for awards ceremony. Pre pares, updates, and coordinates requests for evaluations, to include responding to evaluation inquiries. Prepares and monitors requests for promotions and arranges for promotion ceremony, to include promotion declinations, reconsideration for promotions, and arrange for reduction and removal boards for personnel on local promotion standing lists. Prepares and monitors requests for reductions, transfers, and discharges. Prepares and monitors requests for identification cards and tags, leaves, and passes, line of duty determination, personnel data and information management, orders for temporary duty and travel, personnel processing, personnel Security Clearances, training and reassignment, retention, military and special pay programs, personnel accounting and strength management, transition processing, legal, meal cards, training soldier support file, and unit administration.

Evaluates personnel qualifications for special assignment. Prepares and processes requests for transfer or reassignment. Processes centralized and decentralized promotions and reduction actions. Processes classification and reclassification actions. Prepares orders and request for orders. Prepares and maintains officer and enlisted personnel records. Prepares and reviews personnel casualty documents. Monitors suspense actions. Initiates, monitors, processes personnel evaluations. Transfers records. Processes personnel for separation and retirement. Processes and executes Personnel Service Center SIDPERS level procedures and actions. Processes applications for OCS, warrant officer flight training, or other training. Processes recommendations for awards and decorations, Processes bars to reenlistment, suspension of favorable personnel actions. Initiates action for pass ports and visas.

September 2004 to September 2008

US NAVY NORFOLK, VIRGINA

BOATSWAIN MATE

Boatswain's mates train, direct, and supervise personnel in ship's maintenance duties in all activities relating to marlinspike, deck, boat seamanship, painting, upkeep of ship's external structure, rigging, deck equipment, and boats.[1] Boatswain's mates take charge of working parties; perform seamanship tasks; act as petty officer-in-charge of picketboats, self-propelled barges, tugs, and other yard and district craft.[1] They serve in, or take charge of damage control parties.[1] BM's also operate and maintain equipment used in loading and unloading cargo, ammunition, fuel, and general stores.[1] BMs take charge of and supervise UNREP (Underway Replenishment) procedures and equipment. They are integral to ship's navigation and serve as ship's Helmsman and the ship's Lee Helmsman. In addition they also serve as RHIB (Rigid-hulled inflatable boat) coxswains.

Education

2010 HEMET HIGH SCHOOL Hemet, California

GED

2009 Human Resource Specialist Fort Jackson, South Carolina

Human Resources

Coursework in Human Resource Specialist

Affiliations

US NAVY Veteran

US ARMY Veteran

Contact this candidate