Customer Service Assistant

Merly Esgro

Email: *********@********.***

Address: **** ******* ***** *****

City: Wesley Chapel

State: FL

Zip: 33543

Country: USA

Phone: 813-***-****

Skill Level: Assistant

Salary Range: $10,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Merly Esgro, CNA

4113 Warwick Hills Dr., Wesley Chapel FL 33543 813-***-**** *********@********.***

LICENSED CERTIFIED NURSING ASSISTANT

Reliable, service-focused nursing professional with excellent patient-care and charting skills. Compassionate in attending to patients. Blood-borne Pathogens, PALS and CPR certified (current).

Objective: A motivated and enthusiastic Certified Nursing Assistant seeking a position in a health care facility where I can utilize my clinical skills at their best while providing quality care to patients.

Nursing Skills

. Patient Care & Safety

aa Medical Terminology

aa Electronic Medical Records

aa Demonstrated ability to learn new concepts and skills quickly

aa Excellent clinical, customer service and communication skills

aa Able to utilize body mechanics in effective manner

aa Able to interpret and adequately respond to a baby's need

Electronic Medical Records Catherization for Male& Female-Insertion and Removal/Colostomy care aa Vital Signs & Patient Monitoring

aa Privacy/HIPAA Regulations

aa Patient Advocacy and Support

aa Able to maintain a neatly and well organized patient room

aa Thorough knowledge of using fire, disaster and mishap prevention and following safety procedures

aa Proven ability to report and record incidents

aa ECG/EKG Motor Technician. BLS/CPR+AED for Healthcare. Maintaining the sterile Field Free of Micro-Organism.

Education

South University, Tampa, Florida:

aa Health Sciences Associate, February 2010-December 2012.

aa Certified Nursing Assistant (CNA), Tampa, Florida (11-14-2012/05-31/2015).

aa Currently taking online certification entity for Newborn Care Specialists and Sleep Trainers (November-April 2013).

aa CPR American Heart Association May 14 2012-2014

aa Bloodborne Pathogens 10-13-12/10-13-13

Work Experience

Employer De Veaux Dental Care Center - Radcliff - Ky

Job Title Dental assistant

Job Function Dental assistant

Name During Employment Merly Esgro

Supervisor's Name Jeanne Puckett

Supervisor's Title Office Manager

Supervisor's Email Address

Supervisor's Phone 270-***-****

The supervisor may be contacted Yes

Current Job No

Start Date Nov, 2008

End Date Dec, 2008

Reason for Leaving Other

If 'other' selected please explain I am a member of the Red Cross, I did volunteer work at the Dental Clinic on Fort Knox Ireland Hospital (2008)90 hours. Responsible for assisting the dentist in the clinical treatment of patients. Responsible for maintaining the appearance and order of dental office clinical area. Check to ensure that units are ready, stocked and clean at the beginning of each appointment. Oversee cleanliness of operatory. Greet Patients when they sign in and monitor arrival time. Seat patients and have proper setup for procedures. At all times show care and concern for patients. Try not to leave your patient unattended in the chair.

Primary Responsibilities Patient Care & Safety aa Medical Terminology aa Electronic Medical Records aa Vital Signs & Patient Monitoring aa Privacy/HIPAA Regulations aa Patient Advocacy and Support aa Able to maintain a neatly and well organized patient room aa Safety procedures aa Proven ability to report and record incidents aa Proven record of maintaining general precautions

Volunteer Work: Training at Zephyrhills Hospital, Zephyrhills, Florida.12/07/2012-2013

Languages: Bilingual, fluent in English and Spanish.

References

Jennifer Skinner 813-***-**** Career: Provider Specialist

Alice Wolanin: 813-***-****: Surgical Technologist

Liliana Da Silva916-***-****: Customer Service Specialist State of California

Contact this candidate