Manager Customer Service
Resume:
Ray Anderson
Email: *********@********.***
Address: ***** **** ** **
City: Marysville
State: WA
Zip: 98271
Country: USA
Phone: 425-***-****
Skill Level: Management
Salary Range: $60,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
10615 38TH DR NE, Marysville, WA 98271
*********@********.***
Ray C. Anderson
Professional Overview
Accomplished management professional with over 39 years experience in fast-paced business operations setting. Excellent communication and interpersonal skills. Proven track record of meeting and exceeding operational and retail metrics.
Skill Summary
*Highly organized with superior attention to detail
*Team Building
*Ability to work with a diverse population
*Excellent communication skills
*Knowledge of effective operations and procedures
*Ability to set priorities
*Ability to organize and conduct trainings
*Good at building and retaining large amounts of information
Experience
Feb 2005-Present
Sears Holdings Corporation Operations Manager
Executive team leadership
*Support operational effectiveness by overseeing and performing budgeting/purchasing, inventory management, personnel, training and cash management
*Held full accountability for scheduling, training, store administration and customer service
*Served as primary contact for national accounts regarding purchase orders, shipping and billing
*Investigated and resolved wide-array of customer complaints and inquiries
May 1973-Jan 2005
Sears Holdings Corporation Various Management Positions
*Held various leadership positions including sales manager, marketing manager, and district manager.
Miscellaneous
Currently happily employed but looking to retire from Sears after 39 dedicated years and pursue opportunities closer to home.
References
*Ms. Laina Lundgren, Supervisor/Store Manager (Lynnwood), Sears Holdings, 425-***-****
*Mr. Ken Bruhn, Prior Supervisor/Store Manager/Retired (Everett), Sears Holdings, 509-***-****
*Mr. Jeff Hager, Former co-worker/Management trainee, Sears Holdings, 425-***-****
*Mr. Pat O`Brien, Prior Supervisor/Store Manager/Retired (Everett), Sears Holdings, 425-***-****
*More references available upon request
Contact this candidate