Confidential User
Email: ********@******************.***
Address:
City: Tuba City
State: AZ
Zip: 86045
Country: USA
Phone: 928-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Self-motivated Technical Support Representative with experience. Willing and able to learn new systems and adapt with changing corporate environments.
Educational Background:
High School Dipolma from University of Phoenix, Phoenix AZ 1/2001 to 10/2011 (Information Technology)
High School Dipolma from Dine College, Phoenix AZ 1/2001 to 12/2012
Job History / Details:
Career Overview
Self-motivated Technical Support Representative with experience. Willing and able to learn new systems and adapt with changing corporate environments.
Qualifications
Management Information Systems Programming
Comfortable with change
Knowledge of web technologies, protocols and tools
Strong analytical skills
Excellent communication skills
Technical help desk experience
Experience in various operating systems
Website maintenance
Local remoter systems support
Technical Skills
Skills Experience Total Years Last Used
Proficient with Microsoft Office 10 Recently
Computer Repair 6 Recently
Data Entry 3 Recently
Accomplishments
Diagnosed hardware and software failures and resolved technical issues with a 95 percentage success rate.
Administered employee and student data, employee log in credentials, and technology infrastructure.
Deployed new computers, laptops, peripherals such as printers, document cameras, and iPads throughout the school.
Maintained and Edited school website with minimal knowledge of Web development.
Work Experience
January 2011 to Current
Moencopi Day School Tuba City, Arizona
IT Technician
Responsible for the development of Moencopi Day School's Internet usage, guidelines and procedures.
Assisted with server maintenance and connectivity for desktops and laptops within the school's technology infrastructure.
Assured that servers were functioning properly throughout the school.
Responded to inquiries and requests for assistance with the organization's computer systems i.e.
interactive boards, on call phone system, desktops, laptops, peripherals, fax machines, iPads, document cameras, hardware, and software applications.
Maintained area network, installed hardware and software applications.
Responsible for distributing iPads, document cameras, laptops, and personal printers to the teachers and staff.
Trained teachers and staff with the use of practical hardware and software.
Assisted with inventory of all equipment and major software programs.
Assisted in data communication between servers, staff desktops, personal folders, and terminals.
Oversaw the technology aspect of the c.
December 2004 to July 2010
Goldtooth Precision Solutions, Inc Tuba City, Arizona
Survey Party Chief
Acted as a party chief for a field survey crew that conducted plane and/or geodetic surveys for construction, topographic, right-of-way, and control survey projects.
Participated in pre-survey planning meetings with project managers, engineers, and contractors.
Assigned and monitored work of field survey crew; instructed and trained survey crew in survey and mapping methods, use of equipment, and field safety procedures.
Gathered field data through the use of Global Positioning Systems (GPS) and conventional methods, set up, adjusted, and operated survey equipment, including electronic total stations, data collectors, and GPS equipment.
Performed survey calculations using engineering calculator, laptop computers, personal computers, and used COGO software such as AutoCad to analyze raw data, and provide survey information for Geographic Information Systems (GIS).
Education and Training
11/11 University of Phoenix Phoenix, Arizona
BSIT Information Technology
05/05 Dine College Tuba City, Arizona
A.A Liberal Arts & Social & Behavioral Science