Sales Customer Service

Confidential User

Email: ********@******************.***

Address:

City: Raritan

State: NJ

Zip: 08869

Country: USA

Phone: 908-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Hard-working, expert Server, looking to apply my education and experience to a job in Restaurant management. Areas of proficiency include ample food,liquor and wine knowledge,and great communication,team-work and leadership skills.

Educational Background:

High School Dipolma from ITC Giuseppe Verga, Palermo NY 1/2001 to 4/2005 (Business Management)

Job History / Details:

Career Focus

Hard-working, expert Server, looking to apply my education and experience to a job in Restaurant management. Areas of proficiency include ample food,liquor and wine knowledge,and great communication,team-work and leadership skills.

Core Qualifications

Excellent quantitative skills

Strong knowledge of food,wine and liquor

Experience in sales techniques

Planning/coordinating

Team leadership

Customer satisfaction

Experienced customer service

Education and Training

2005 ITC Giuseppe Verga Palermo,

High School Diploma Business Management

Graduated with 91/100

Accomplishments

Awarded "Outstanding Employee" in 2010 and 2011.

Sales

Surpassed all sales goals by 20 percentage .

Increased sales by 30 percentage over a two year period.

Generated a 25 percentage increase in wine sales by making appropriate food-pairing suggestions to guests..

Work Experience

November 2008 to Current

Char Steakhouse Raritan, NJ

Server

Assisted guests with making menu choices in an informative and helpful fashion.

Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

Delivered exceptional service by greeting and serving customers in a timely, friendly manner.

Appropriately suggested additional items to customers to increase restaurant sales.

Promptly served all food courses and alcoholic beverages to guests.

Answered questions about menu selections and made recommendations when requested.

Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.

Regularly checked on guests to ensure satisfaction with each food course and beverages.

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