Customer Service High School

Cheyenne Sweeney

Email: ********@*********.***

Address:

City: Gainesville

State: FL

Zip: 32608

Country: USA

Phone: 860-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated and focused individual who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively. Highly enthusiastic customer service professional with 3 years experience. Hardworking and motivated to maintain customer satisfaction and contribute to company success.

Educational Background:

High School Dipolma from Rockville High School, Vernon CT 1/2001 to 6/2012 (business, economics, child development)

Job History / Details:

Summary

Dedicated and focused individual who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.

Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively.

Highly enthusiastic customer service professional with 3 years experience.

Hardworking and motivated to maintain customer satisfaction and contribute to company success.

Highlights

Meticulous attention to detail

Self-directed

Time management

Professional and mature

Resourceful

Dependable

Dedicated team player

Strong interpersonal skills

Accomplishments

Multitasking

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Customer Service

Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Sales

Consistently generated additional revenue through skilled sales techniques.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Experience

August 2012 to Current

Limerock Road Neighborhood Grill Gainesville, FL

Server

Communicated with customers regarding orders, comments, and complaints

Wrote patrons' food orders on order slips, memorized orders, and entered orders into computers for transmittal to kitchen staff

Maintained contact with kitchen staff, management, serving staff, and customers

Monitored food distribution, ensured meals were delivered to the correct recipients and that guidelines for special diets were followed

Packaged take-out foods and served food to customers

Set tables with clean linens, condiments, and other supplies

Regularly checked on guests' satisfaction.Correctly calculated charges, issued bills and collected payments.

Prevented store losses using awareness, attention to detail and integrity.

Assisted guests with making menu choices in an informative and helpful fashion.

Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

Promptly served all food courses and alcoholic beverages to guests.

February 2012 to August 2012

Adams Mill Manchester, CT

Host/Food Runner

Assisted co-workers.

Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash

Maintained a professional tone at all times, including during peak rush hours.

Provided guests with menus

Received and recorded patrons' dining reservations

Maintained contact with kitchen staff, management, serving staff, and customers

September 2011 to February 2012

Swiss Cleaners Ellington, CT

Cashier

Accepted payment from customers and made change as necessary.

Worked as a team member performing cashier duties, product assistance and cleaning.

Assisted customers with store and product complaints.

Expressed appreciation and invited customers to return to the store.

Guaranteed positive customer experiences and resolved all customer complaints.

January 2011 to September 2011

Lifeforce Chiropractic Vernon, CT

Secretary

Updated patient accounts and information on a daily basis.

Managed incoming and outgoing calls for busy chiropractic office.

Provided support for CEO and sales team in managing operation work flow.

Developed more efficient filing systems and customer database protocols.

Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.

Handled and processed confidential patient information.

Education

2012 Rockville High School Vernon, CT

I achieved honor roll status in high school.

Participated in after school activities and sports until I started working.

Completed a wide range of classes to help work towards a career goal.

Coursework in business and economics.

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