Customer Service Medical

Cheryl Sidwell

Email: ********@*****-*******.***

Address:

City: Carr

State: CO

Zip: 80612

Country: USA

Phone: 970-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Highly enthusiastic team player with 21 years of CNA experience. Being a CNA, I was the first person in the customer service of the nursing home field. Whether it was a resident, family member, or even other medical professionals, customer service was always stressed .

Educational Background:

High School Dipolma from CollegeAmerica, Ft Collins CO 1/2001 to 9/2002 (Medical Specialties)

Job History / Details:

Career Overview

Highly enthusiastic team player with 21 years of CNA experience. Being a CNA, I was the first person in the customer service of the nursing home field. Whether it was a resident, family member, or even other medical professionals, customer service was always stressed .

Core Strengths

Courteous demeanor

Strong organizational skills

Active listening skills

Seasoned in conflict resolution

Sharp problem solver

Energetic work attitude

Telecommunication skills

Reading comprehension

Scheduling

Customer relations

Typing

Writing

Critical thinking

Customer service

Creative problem solving

Telephone skills

Time management

Accomplishments

Employee of the month at the Villa Living Center and Blue Grouse Health Care Center..

Promoted to Activities Director at the Villa Living Center.

Passed National Certification board for Medical Assisting.

Completed 6 month course for Alzheimer's training at Blue Grouse Health Care Center.

Promoted to Scheduler at Blue Grouse Health Care.

Work Experience

July 2011 to 12/5/2012 12:00:00 AM

Spring Creek Health Care Center Ft. Collins, CO

CNA

Responsible for residents personal cares, vitals, computer charting, customer service, and phone skills.

Educational Background

2002 CollegeAmerica Ft.Collins, Colorado

Diploma Medical Specialties

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