Customer Service High School

Tekoa Williams

Email: ********@***********.***

Address:

City: Sandy Springs

State: GA

Zip: 30350

Country: USA

Phone: 954-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Administrative Assistant WITH 5YRS CUSTOMER SERVICE EXPERIENCE

Educational Background:

High School Dipolma from Platinum Real Estate, College Park GA 1/2001 to 9/2009 (Real Estate License)

High School Dipolma from Florida Atlantic University, College Park GA 1/2001 to 12/2012

High School Dipolma from Piper High School, College Park GA 1/2001 to 12/2012

Job History / Details:

Professional Profile

Administrative Assistant WITH 5YRS CUSTOMER SERVICE EXPERIENCE

Qualifications

Demonstrate strong communication skills and ability to establish rapport with prospects.

Able to handle troubleshooting concerns.

Create problem resolutions. Leads by example and establishes a professional work environment based on respect.

Proficient in MS Word and Excel.

Professional Experience

July 2012 to 12/5/2012 12:00:00 AM

135th Street Agency Atlanta, GA

Volunteer

Oct. 2012 to Current

MC War, LLC Atlanta, GA

Volunteer Stage Manager

Volunteer Store Manager

July 2012 to Current

Kool Point Ent Atlanta, GA

Volunteer Brand Manager

Sept. 2009 to July 2012

Shallowford Oaks Chamblee, GA

Leasing Marketing Director

Coordinated marketing events, open houses and organized details to assure success for the property Organized office activities, maintained supplies prepared direct mailings and correspondence Responsible for preparing all documents for lease signing Responsible for making appointments and showing apartments Acting as a liaison between management and rental office Responsible for office administration; filing, answering phones, stocking, maintaining resident and vendors files.

Jun. 2009 to Aug. 2009

Platinum Real Estate College Park, GA

Jan. 2008 to March 2009

USPS Duluth, GA

Mail Handler

Process and sort mail.

Assist in training new staff.

Meet daily quotas.

Dec. 2007 to Jan.2008

Belks Dept. Store Norcross, GA

Sales Associate

Merchandising, credit soliciting, sales, inventory.

Quality customer service.

Balance cash for deposits at closing.

Sept. 2006 to Dec.2007

Manpower/USPS Duluth, GA

Mail Clerk/Handler

Process and sort mail.

Load mail carts on trucks.

Transport mail to different sorting areas.

Feb. 2005 to Sept. 2006

Upscale Magazine Marietta, GA

Seasonal Marketing Assistant

Provide content for direct mail, field sales, media advertising, tradeshows.

Create marketing proposals.

Set up payments for distribution.

Sept. 2005 to July 2006

Bluegreen Resorts Lauderhill, FL

Customer Service Representative

Provide effective and timely resolution of a range of customer inquiries.

Completed ongoing training to stay abreast of product, service, and policy changes.

Scheduled travel dates and hotel accommodations for tours.

Managed multiple priorities and maintained effective results in a quota driven workplace.

Education

Platinum Real Estate College Park, GA

Florida Atlantic University Boca Raton, FL

Piper High School Sunrise, FL

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