Project Quality Assurance

Title:Business Analyst

**********@*******.***

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NAME: Daria Vier

ADDRESS: *** **** **.

CITY: Dallastown

STATE/PROVINCE: PA

ZIP/POSTAL CODE: 17313

COUNTRY: USA

EMAIL: **********@*******.***

PHONE: 717-***-****

CANDIDATE ID: 101072

CITIZENSHIP: US

Citizen

EDUCATION: Bachelor Degree

EXPERIENCE: 5

WILL RELOCATE: No

RELOCATION INFO:

JOB WANTED: Any

RATE NEEDED: Open

HOMEPAGE:

ESUME

Objective: QA Analyst/Business Analyst who enjoys learning, being part of a team, solving

problems, and meeting the needs of customers. With a diverse IT background to include:

computer skills, customer service experience, full software testing life cycle of

methodologies and platforms to include Client/Server and mainframe, extensive technical

writing experience along with business analyst experience.

SKILLS SUMMARY

Quality Assurance/Tester

- Full software testing life cycle

- Proficient in the determination of the test strategy, development and implementation of

test cases, test scripts and creation of test data

- Development of test scenarios for system integration testing and functional testing

- Responsible for application functional testing and user acceptance testing

- Familiar with defect risk analysis, test plans and the importance of maintaining a test

environment

- Strong communication skills

Business Analyst

- Formulated/defined project task scope and objectives

- Gathered, defined and analyzed business requirements

- Devised and/or modified procedures to solve complex business problems

- Formulated design and wrote function specifications as part of the development process

- Analyzed issues and determined, based on system requirements and design, appropriate

actions

- Worked closely with all levels of business, manufacturing and technical personnel

Technical Writing/Documentation

- Developed, and ensured implementation of requirements checklist, training procedures

and software installation guide

- Create and maintain Use Cases using Unified Modeling Language (UML) concepts

- Proficient in the development, implementation and proofreading of software test

scripts/scenarios

- Ability to organize and maintain documentation electronically

Windows 95/Windows 3.1/Windows NT

- Proficient in the use of Microsoft application tools (Word, Excel, Access, Internet

Browser)

TECHNICAL ENVIRONMENTS & OPERATING SYSTEMS

TECHNICAL ENVIRONMENT: PC (NT & Novell), AS400 IBM

OPERATING SYSTEMS: Window NT, Window 95, OS2

PROGRAM LANGUAGES: SQL, Visual Basic

APPLICATION TOOLS: Microsoft Word 97, Visio, Excel, Internet Browser, InfoReports, Track-

it

DATABASE: DB2, Access

EDUCATION & TRAINING

Bachelor of Science,

Summa Cum Laude in Management Information Systems, Colorado

Technical University,

Mar 2001.

Associate

in Applied Science, Network Systems Administration, Denver Technical College,

1997

.

Software Testing Certificate, Metamor-ITS, 1998.

EXPERIENCE HIGHLIGHTS

Current Inc

., May 1998 - May 2001Business Analyst

- Developed requirement documents for project approval using a Use Case format for

several IT teams/groups.

- Gathered specifications/requirements for possible projects through e-mail and meetings

within all departments.

- Developed function and system flowcharts from analysis for project overview

presentations.

- Maintained project issues/requirements status report through constant communication

with IT managers.

- Determined direction for help desk call; requirement documentation or expanded

explanation for programmer.

- Supported various types of help desk calls, from printing problems to providing

application training to employees.

Business Analyst/QA

(Replacement Project for Manufacturing System, Sep 1999 - July 2000)

- Responsible for functional testing of a manufacturing application (KBM) on an NT

platform using Client Access to the AS400 which resulted in a smooth transition for the

customers of KBM and a successful implementation.

- Coordinated and provided guidance for system load test for KBM application in a test

environment.

- Responsible for end-user acceptance testing to include creating test scenarios.

- Documented and manually tracked all software/procedural issues, concerns and solutions.

- Developed and maintained 100+ Use Cases for the project using UML concepts.

- Evaluated scope for the user-training task for the project and coordinated training

effort for over 200+ KBM users.

- Interfaced with customers and managers to help them understand the benefits of the new

system and in return their cooperation and enthusiasm for the new system.

- System administrator for KBM (manufacturing system) to include creation, and

maintenance of security profiles, and ensuring correct authorization for each user (200+).

Install software on company's computers.

Consultant, Metamor ITS, on contract to Current Inc., May 1998 - Sep 1999

Business Analyst

/Documentation (Replacement Project for Manufacturing System (Preliminary

Work))

- Evaluated scope of project and business requirements.

- Developed function and system flowcharts from analysis.

- Evaluated, revised, and implemented a software evaluation checklist used during

software presentation, which increased customer participation and understanding of the

project.

- Facilitated business meetings and created requirement documents.

- Technical writing to include gathering, documenting, and maintaining project

documentation.

Quality Assurance (Y2K Project for Manufacturing, Production, Finance, and Marketing

Systems - Mainframe and PCs)

- Completed Baseline, Systems, Regression, Future Date, Integration and User Acceptance

testing for Y2K. Consisted of over 2000+ programs (on-line and batch), 200+ screens - 1+

million lines of code - used SQL scripts to test over 1000 queries/programs.

- Developed, implemented, and proofread all scripts for both technical details and

grammatical errors, for other team members that resulted in a standard format and

increased testing productivity.

- Manually tracked defects and wrote report documentation.

- Created a software test script template for both on-line and batch testing for

standardization between scripts, resulted in decreased format questions and increased

productivity within the test team.

- Developed a good working relationship with developers, end-users, and managers in the

business units being Y2K tested and kept them informed on the progress, which increased

cooperation during critical periods of testing.

- Independently attended "training" sessions in different areas of the Y2K project to

gain scope of the project.

Logistics Support/Inventory Management/Computer Support, Civil Service,

Feb 1991 - May

1998

.

- Responsible for the accuracy and completion of semi-annual computer hardware and

software inventory.

- Independently created, implemented and maintained detailed Procedural Manuals for

acquisition of supplies, budget requests, service contracts for the department and

research projects.

- Extremely detail oriented when expenses for engineering and research were tracked using

several "pots" of money - totaling over $500K and budget status was required quarterly.

- Coordinated and performed inventories of all base assets (four warehouses), from

aircraft parts to ammo and decreased overdue/past due inventories by 90% within a three

month period.

Assistant Editor/Office Automation Clerk/Computer Administration/Supply Clerk, Civil

Service, Jun 1982

- Feb 1992

Electronic Computer System Maintenance Specialist, U.S. Air Force, Apr 1978 - Aug 1981

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