Manager

Elvira's InformationLocation: Anaheim, CATitle: unemployedExperience: 6-9 yearsWork Types:

Willing to Relocate: YesWilling to Travel: Few times a monthCareer Level: ManagerWork Status: Green CardInterests:

Member Since: 2010-09-22 Helpful Links

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92804

Cover Letter

Experiences:

Customer Service: Ensuring customer satisfaction in a daily operations, deposits, withdraws, life policy's, investments, loans, on line banking, opening/closing accts, meeting branch monthly goals.

Office/Retail Management: Routine operations- hire/ terminate staff, train, payroll, accts payable/ receivable, sale, placing orders, phones, filling, faxing, selecting merchandize, displaying, inventory, cash control, bank deposits, soft collections, deliveries, setting and holding meetings, personnel reviews, While ensuring staff morale.

Bilingual: Fluent in Spanish reading and writing.

I pride myself in being reliable, dependable, and a professional individual.

I look forward to bringing my experiences and the opportunity to learn from your company.

Thank You for taking the time.

Sincerely,

Elvira

92804

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Bergstroms Children Store- Irvine Ca March 2008-July 2010

Store Manager:

Clothing, shoes and accessories, receiving, inspecting, tagging, censoring merchandize, displaying, cash handling, cashiering, retail pro system, handling returns, over seeing daily staff procedures, customer service, phone orders, in store or phone complaints, ensuring customer satisfaction with merchandize, store inventory, placing delivery orders, during patio sales helping set up and take down of merchandize, attending managerial meetings and relaying information on staff meetings on regular basis. Daily paperwork, faxes, memos. Helping customers during a very exciting and stress full time in their lives.

Robert Silverman Law Office- Westminster Ca April 2007-March 2008

Office Manager/Assistant:

Greeting existing and new clients, handling phones with courts, doctors, clients, lawyers, imputing clients case paperwork- personal injury, immigration, criminal, divorce, filling faxing, and submitting in courts. Book keeping and balancing books, purchasing office supplies, general office duties.

First Bank-Westminster, Ca April 2006-April 2007

Teller:

Customer service, cash handling, deposits, withdraws, cashier checks, money orders, check re-orders, getting referrals for life policies, financial investments, 401k, loans-personal/business, opening/closing accts- checking/savings/minor accts/iras, safety deposit boxes, Providing customer service. Helping branch meet monthly financial goals. Attending branch training seminars, and branch meetings.

Conroys Flowers-Westminster, Ca Jan 2001/April 2006

Store Manager:

Hire and train staff, over see daily store operations, cash handling, deposits, daily paperwork, sales in store/ phone orders and internet order, schedule deliveries, route drivers daily and on holidays, merchandize, organize, set up regular season and holiday displays, process flowers and green, fillers, order or help select merchandize for regular season and holidays, on occasion make deliveries or flower arrangements as needed. Handle customer issues accordingly: ensure customer satisfaction, and keeping staff moral. Purchasing decorations, office supplies, cleaning, over seeing staff daily duties. Attending managerial meeting with corporate/owners or store staff.

Gebs Furniture Store-Oceanside, Ca Sep 1996-Nov 2000

Office Manager:

General Manager:

General office duties, phones, sales, payroll, accts payable/ receivable, bills, office supplies, book keeping, ordering new furniture, scheduling pick ups or drop offs, setting up deliveries or fix its, setting up new show rooms displays, organizing, cleaning, staff schedules, errands, deposits, soft collections, filling paperwork in court, filling, faxing. Providing customer with the best experience possible and guaranteeing satisfaction, while maintaining workplace harmony.

Before I was a full time homemaker and mother of three .

I joined in PTA for my children school, became a member of the school cite council, also volunteered as teachers aid when time allowed.

Also come from a very religious up bringing.

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