Customer Service High School

Jonnie Gonzalez

Email: ********@*****-*******.***

Address:

City: Ft. Campbell

State: KY

Zip: 42223

Country: USA

Phone: 931-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Enthusiastic Guidance Counseling graduate with 750 hours of internship experience at the k-12th school level. Recently graduated with Master's in Education, School Guidance Counseling K-12th from Murray State University.

Educational Background:

High School Dipolma from Murray State University, Murray KY 1/2001 to 12/2012 (Guidance Counseling)

High School Dipolma from Austin Peay State University, Murray KY 1/2001 to 12/2012

Job History / Details:

Professional Summary

Enthusiastic Guidance Counseling graduate with 750 hours of internship experience at the k-12th school level. Solution Focused Brief Counseling and Reality theory are my preferred theories.

Qualifications

Active participation in groups, one on one counseling, focus on character development, academic, career, and social issues.

Excellent classroom management

Diverse classroom settings

Effectively work with parents,motivating students

Case management experience

Master's in Education, Guidance Counseling, K-12th

B.S. in Public Management

Managing classroom for diverse populations

Active participation in American Counseling Association, and current member of American School Counselor Association

Preferred assessments; self directed search, occupational interest card sort, and interest inventory

Personal experience of Army life.

Experience

August 2012 to Current

Kelly Temporary Services Fort Campbell, KY

Substitute Teacher

Established and enforced rules for behavior and procedures for maintaining order among a class of students.Planned, implemented, monitored, and assessed a classroom instructional program which was consistent with the sending teacher's instructions.

August 2011 to May 2012

Clarksville-Montgomery County Alternative School Clarksville, TN

Guidance Counseling Intern

Assisted Guidance Counselor with Training Coordinator duties to include preparing for Benchmark, Assessment, and TCAP testing.Fostered meaningful relationships among students through one on one counseling and group interventions.

Employed Solution Focused activities and Reality based techniques to encourage student learning and build community within the the counseling environment.

Adhered to best practices of school administration and worked to improve the academic, social, and career development goals of the student.

January 2011 to April 2011

Northeast Middle School Clarksville, TN

Guidance Counseling Practicum Intern

Developed and taught lessons on relevant Olweus Bullying Program, character development, risky behavior, positive decision making skills, and individualized student career, academic, and social development through student interest.

I would assist Guidance Counselor with Testing duties, supervision of students, making sure that tests were administered in a proper and timely manner.

Performed student background reviews to develop tailored lessons based on student needs.Met with parents to resolve conflicting educational priorities and issues.Developed interesting course plans to meet academic, intellectual and social needs of students.

January 2010 to July 2010

U.S. Census Bureau Hopkinsville, KY

Enumerator

I worked as a seasonal Census Bureau Taker, I would assist residents with follow up questions and help them complete their Census form. I would accurately check them for errors and submit them to the local office once completed.

March 2005 to April 2006

Department of Human Services Clarksville, TN

Eligibility Counselor

I would assist and process applications for potential clients applying for federal and state financial assistance, foodstamps, and Medicaid. I would process any monthly changes for clients and refer them to additional state and local resources as needed.

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.

Successfully managed a monthly caseload of clients who were reverifying for benefits and interviewed emergency intake as needed.

April 2003 to December 2003

Little Co-Pilot Academy Clarksville, TN

Daycare Provider/Teacher

I would manage a classroom of children and supervise them in developmentally appropriate activities.

Education

2012 Murray State University Murray, KY

Master's in Education, Guidance Counseling Guidance Counseling

Member of Scholarly Association of American Counseling Association & American School Counseling Association.

2004 Austin Peay State University Clarksville, TN

B.S. in Public Management,Concentration in Criminal Justice Public Management

Community Involvement

FRG Key Caller, Volunteer, 2009-Current

Provide families with routine accountability call to check on welfare and offer assistance if needed with anything the family might have questions about.

Affiliations

American School Counselor Association (A.S.C.A.), 2011-2012

American Psychological Association (A.P.A.), 2009-2012

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