Customer Service High School

Brandi's InformationLocation: RIO RANCHO, NMExperience: 3-6 yearsWork Types:

Willing to Relocate: NoWilling to Travel: No TravelCareer Level: IntermediateWork Status: U.S. CitizenMember Since: 2009-09-02 Helpful Links

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Brandi *************@***.********: 505-891-0703Cell: 719-406-32711519 Sierra Norte Loop NE Rio Rancho, New Mexico 87144

A hard working, dependable CNA with phenomenal customer service skills, is seeking a challenging CNA position with career-growth potential, where I can fully utilize and expand solid experience and abilities while contributing to organizational excellence and company goals.

Professional Experience

Pueblo, Colorado

7/1/2007

- 7/1/2009

CNA

Sharmar Village

Maintained and practiced policies and procedures. Including safety, environment and infection control standards. Documented on medical records within range of responsibilities. Interacted with patients effectively. Provided information, instruction and support to patients and nurse. Assisted patients with pericare, bathing, ADL's, walking and eating.

Commended for reliability and trustworthiness.

Ability to grasp new ideas and integrate them into direct results.

Able to aid in the care of Alzheimer's patients.

Work with mentally challenged adults that have psychiatric tribulations.

Prepare patients by taking vital signs, Lab procedures and charting.

Taking care of patients needs, assisting the nurses in the care of the patient.

Pueblo, Colorado

7/1/2004

- 7/1/2007

Server

Cracker Barrel

Provide excellent customer service to the public. Including satisfied and dissatisfied customers. Responsible for retifying any problems or complaints. Required the ability to multitask accurately, effectively and profeciently. Required the ability to work efficiently without supervision. Maintain saftey and health regulations. Responsible for training new employees.

Combine patients, determination and persistence to troubleshoot customer issues.

Able to coordinate several tasks simultaneously.

Recognized as "lead server" which includes mentoring and training of new servers.

Consistently exceed sale goals by effectively managing sections.

Colorado Springs, Colorado

3/1/1995

- 3/1/1999

Operator

Atmel

Responsible for working with little supervision. Maintaining safety codes and semi-clean room procedures. Responsible for operating testing machinery according to specifications of company. Using microscope appropriately to view damage by machinery and relay information to proper management. Interact with co-workers in an effictive manner under stessful conditions.

Commended for organizational skills by organizing product by lot number in storage room.

Appointed top operator for testing machines including Trillium, Credence Vista and Esco in asic test.

Education

01/1/2005 - 01/1/2008

Pueblo Community College

01/1/1993

Sierra High School

Certification

Name: Certified Nursing Assistant

Date: 2006

Reference

Title: Head Night Nurse

Company: Sharmar Village

Title: DON

Company: Sharmar Village

Title: CNA

Company: Sharmar Village

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