Administrative Assistant Customer Service

Minnie Mitchell

Email: ********@**************.***

Address:

City: Lawrenceville

State: GA

Zip: 30044

Country: USA

Phone: 804-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Reliable, Energetic, Personable, Responsible, and a positive attitude with the ability to establish a rapport with customers. Receptionist/Administrative Assistant highly effective at handling confidential information and identifying system improvements with ease. Highly enthusiastic customer service professional with 30 years of client interface experience. Detail-oriented and organized Administration Specialist extensively trained in transcription and word processing. Certified Data Entry Assistant experienced in confirming the accuracy of data in various systems and database management. Proficient in 10-key .

Educational Background:

High School Dipolma from Cape Fear Community College, Wilmington NC 1/2001 to 9/2010 (Information Systems)

Job History / Details:

Summary

Certified Administrative Assistant extensively trained in transcription and word processing.

Certified Data Entry and proficient in 10 key.

Flexible and hardworking with the drive to succeed.

Reliable, Energetic, Personable, Responsible, with positive attitude and ability to establish rapport with customers.

Receptionist/Administrative Assistant highly effective at handling confidential information and identifying system improvements with ease.

Highlights

Results-oriented

Self-directed

Professional and mature

Resourceful

Dedicated team player

Microsoft Office proficiency

Meticulous attention to detail

Time management

Understands grammar

Mail management

Administrative support

Self-starter

Strong problem solver

Strong interpersonal skills

Accomplishments

Customer Interface

Greeted customers upon entrance and handled cash and credit transactions.

Assisted customers over the phone regarding operations and personnel to assist them.

Multitasking

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Administration

Answered multiple phone lines, transferred calls to corresponding departments, filed records, and creating deposit reports.

U. S. Army Veteran

Certified Data Entry and Administration Specialist

Experience

May 2008 to July 2010

Circle Center Adult Day Care Richmond, VA

Receptionist/Administrative Assistant

Greet customers upon entrance into building.

Alert staff of participants arrival.

Answer, transfer calls, and retrieve voicemails, using multi-lined telephone system.

Typing and create Powerpoint posters for staff personnel.

Create weekly cash and check reports for bank deposits.

Assist participants arriving at facility.

Education

Cape Fear Community College Wilmington, North Carolina

High School Diploma Information Systems

Continuing Education in Information Systems

Certificate in Administration Specialist

Certificate in Data Entry

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