Manager Customer Service
Resume:
David Kraus
Email: abpu2g@r.postjobfree.com
Address:
City: Saginaw
State: TX
Zip: 76179
Country: USA
Phone: 817-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Manager with 20 years experience in restaurant industry. Areas of expertise include food and labor cost controls, hiring and development of all staff. Inventories and par levels for both BOH and FOH. Proficient in all Microsoft applications and extensive experience with Aloha computer systems.
Educational Background:
High School Dipolma from Olympic High School, Bremerton WA 1/2001 to 6/1987 (General)
Job History / Details:
Summary
Manager with 20 years experience in restaurant industry. Areas of expertise include food and labor cost controls, hiring and development of all staff. Inventories and par levels for both BOH and FOH. Proficient in all Microsoft applications and extensive experience with Aloha computer systems.
Highlights
T.A.B.C Certified
Texas Food Manager Certified
Bi-Lingual in Spanish
Accomplishments
Recognized as one of the top Restaurant Managers in a 7-store chain in the DFW region.
Experience
April 2010 to Current
Snuffer's Restaurant and Bar Southlake, Tx
General Manager
Conduct daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
Schedule and direct staff in daily work assignments to maximize productivity.
Continually monitor restaurant and take appropriate action to ensure food quality and service standards are consistently met.
Minimize loss and misuse of equipment through proper restaurant supervision and staff training.
Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
Developed and maintained exceptional customer service standards.
Optimize profits by controlling food, beverage and labor costs on a daily basis.
September 2009 to February 2010
Love Burger Shack Fort Worth, Tx
General Manager
June 2008 to September 2009
Riscky's BBQ Fort Worth, Tx
Assistant Manager
July 2006 to February 2008
USMD Hospital at Arlington Arlington, TX
Director of Nutrition
February 2004 to May 2006
SYSCO Foodservice of Dallas Dallas, TX
Marketing Associate
April 1996 to February 2004
Del Frisco's Double Eagle Steakhouse Fort Worth, TX
Sous Chef
Education
Olympic High School Bremerton, Wa
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