Technician Service

Huy Vu

Email: ********@**********.***

Address:

City: South El Monte

State: CA

Zip: 91733

Country: USA

Phone: 626-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Field service technician with 12 years Work under minimum remote supervision Plan effectively to schedule all services on all assigned in required time frames. Manages and maintains equipments, tools parts inventory in order to perform efficient repairs in require response time. Works as a team member to support a variety of service activities including repairs in other territories as required. Performs other duties as assigned ( onsite supports or projects )

Educational Background:

High School Dipolma from Harbor Occupations center, Harbor City CA 1/2001 to 8/1999 (computer repair, Networking)

Job History / Details:

Career Overview

Field service technician with 12 years

Work under minimum remote supervision

Plan effectively to schedule all services on all assigned in required time frames.

Manages and maintains equipments, tools parts inventory in order to perform efficient repairs in require response time.

Works as a team member to support a variety of service activities including repairs in other territories as required.

Performs other duties as assigned ( onsite supports or projects )

Skills

Build, upgrade, setup computers

Install, configure OS, email applications, MS office...etc

Troubleshoot and repair laser printers

Troubleshoot and repair satellites issue, configure cisco routers,

Professional Experience

November 1999 to March 2000

System One CA

Computer field service technician

Handle warranty services for Dell, Compaq, HP at customer locations including resident, small, medium and enterprise business

January 2009 to November 2012

WWTS Boston, MA

Computer, printer, satellites field service tech

Continue doing warranty services for Dell computer : desktops, laptops,workstation, severs, printers

Also handle satellites issue for small, medium,and enterprise business ( Shell, Mobil, 76 gas stations, Kaisers hospitals, Denny's, MacDonald...etc )

March 2000 to November 2008

Banctec Dallas, Texas

Computer and Printer field service technician

Doing warranty repair on computers, laptop, desktop ( Dell, Compaq, HP, Sony ) and laser printer ( Lexmark, HP, Xerox etc )

Education and Training

Harbor Occupations center Harbor, CA

A Computing Technology Industry Association

Microsoft MCSE

Dell certificates

Lexmark certificates

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