Sales Manager

Andrew Adair

Email: *********@********.***

Address: *** ********* **

City: Atlanta

State: GA

Zip: 30324

Country: USA

Phone: 404-***-****

Skill Level: Management

Salary Range: $30,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

ANDREW E. ADAIR

994 Northrope Drive . Atlanta, GA 30324 . 404-***-**** (c) *********@********.***

If your company can benefit from 15-plus years of extensive retail management and an individual who is

customer-focused, profit-driven and motivated to coach and develop staff to achieve corporate expectations,

please take a moment to review my enclosed r(c)sum(c).

As a talented leader, I have achieved success in hiring top store-level personnel and empowering my staff to

reach their full potential. Fostering a positive environment has proven profitable to my previous employers as

proven by my track record of increasing revenue and reducing operation costs.

My leadership has led to some significant deliverables including:

. Ability to direct daily operations of large retail facilities encompassing P&L management, purchasing,

marketing, sales, human resources, budgeting/financial management, and facilities management.

. Upon opening PETSMART store, exceeded projected weekly sales volume by 160% within a six-month

period.

. Achieved recognition as National Store of the Year amongst 600 stores nationwide.

. At BOAT AMERICA CORPORATION grew revenue to 75% of annual goal, increased gross sales 12% over prior

year and doubled profitability by adhering to strict budget guidelines and strategies to reduce operating expenses.

. Increased monthly profit by $12,000-$15,000 at PETS SUPPLY PLUS through successful efforts in

cultivating strong vendor/customer relationships, maintaining cost controls, strategic merchandising and

hands-on management.

As you examine the credentials of prospective candidates, please consider these and the other tangible

contributions I have made.

I define myself as a determined and career-oriented individual who excels at every given challenge. I would

greatly enjoy the opportunity to sit down with you personally and discuss how I can be of value to your retail

management team. Please call me at your earliest convenience. Thank you.

Sincerely,

Andrew E. Adair

Enclosure

ANDREW E. ADAIR

994 Northrope Drive . Atlanta, GA 30324 . 404-***-**** (c) . ********@********.***

RETAIL OPERATIONS/SALES MANAGEMENT

Business Development ~ Staff Management ~ Sales ~ Revenue & Profit Optimization ~ Customer Service

Proven Track Record of Creating Customer Focused Environments, Managing Operations in

Large Retail Facilities and Leading Teams to Exceed Revenue Goals.

Accomplished manager with 15+ years(tm) experience directing all aspects of retail operations from store

design/layout and staff hiring/development to merchandising, inventory control, sales, and customer retention.

History of success cultivating brand-loyal customers with attentive customer service and strategic merchandising.

Maximized profits with judicious management of inventory, expenses, shrinkage, and labor.

Core Competencies

. STRATEGIC

MERCHANDISING

. PURCHASING

MANAGEMENT

. INVENTORY

ANALYSIS/CONTROL

. P&L MANAGEMENT

. FRONT/BACK STORE LOGISTICS

. PROCESS/SERVICE

IMPROVEMENTS

. SUPPLIER/VENDOR RELATIONS

. PRODUCT

INTRODUCTION/DISPLAYS

. REVENUE GENERATION

. STAFFING AND SCHEDULING

. WORKFLOW OPTIMIZATION

. EMPLOYEE

RELATIONS/TRAINING

PROFESSIONAL EXPERIENCE

PETSMART - Atlanta, GA

Operations Manager (2000-2008) $3.7 billion specialty retailer for pet services and solutions

Directed daily operations of retail store with focus towards employee satisfaction, establishing/maintaining client

rapport, increasing revenue and achieving organizational success. Led a management team and staff of 35 employees

with full personnel responsibilities and the challenge to create and maintain a productive and positive work

environment. With full P&L responsibilities, assessed and reported on over/short loss prevention, managed inventory,

merchandising, stock replenishment and a $1 million annual budget.

Key Accomplishments

. Spearheaded successful turnaround efforts in employee morale and retention through hands-on training,

implementation of corporate programs and staff motivation.

Gained a solid understanding of staff talent through one-on-one meetings, encouraging an open door

relationship, and providing opportunities for career enhancements. Efforts resulted in 90% employee

retention improvements.

Assessed internal talent pool to determine best employee-to-position compatibilities and trained/cross-

trained employees accordingly.

. Increased community awareness and promoted sales/services by orchestrating major events including festivals,

fundraising programs and pet adoptions.

Achieved 10-15 pet adoptions per weekend.

Consistently exceeded bi-annual fundraising goals by a minimum of 20%.

. Recognized as National Store of the Year amongst 600 stores nationwide.

Upon opening the store, exceeded projected weekly sales volume by 160% within a six-month period.

Maximized sales and maintained inventory of high volume store by implementing resupply plan and

improving processes.

Acknowledged as nationwide store with lowest percentage of pet loss.

BOAT US/BOAT AMERICA CORPORATION - Atlanta, GA

Assistant Store Manager (1999-2000) $1.6 million boating supply company serving both consumer and wholesale marke

Brought onboard as one of two-key holders and profit center decision-makers with full P&L and operations management

authority of 8,000 s.f. store. Managed daily activities of a twelve-member team, overseeing high dollar orders, sales

initiatives, purchasing, report development/analysis, shipping/receiving, establishing policies/procedures and governing

customer relationship development/management.

Key Accomplishments

. Grew revenues to 75% of annual goal and increased gross sales 12% over prior year.

. Created additional sales demand through effective redesign of sales floor, which maximized visual

merchandising.

. Ensured repeat business/client satisfaction by combining confident communication skills with enthusiasm and

a demonstrated ease in conversing/servicing diverse clientele.

PETS SUPPLY PLUS - Atlanta, GA

Manager (1998-1999) Independently owned, 10,000 s.f. retail pet supply franchise

Directed daily operations encompassing P&L management, purchasing, marketing, sales, human resources,

budgeting/financial management, and facilities management. With 40,000 product selections, successfully

maintained full P&L accountability for $45,000 in weekly revenues and monitored/managed monthly

operating budget of $32,000. On a weekly basis, negotiated pricing and purchased $30,000 in product from up

to 20 unique vendors.

Key Accomplishments

. Generated a steady rise in daily sales, reflecting a 30% gross profit margin.

. Built profit-driven visual merchandising plans for up to 15 end caps and 16 floor stacks monthly.

. Increased monthly profit by $12,000-$15,000 through successful efforts in cultivating strong

vendor/customer relationships, maintaining cost controls, strategic merchandising and hands-on

management.

BED, BATH AND BEYOND - Atlanta, GA

Inventory Control Manager (1996-1998) $7.21 billion domestic merchandise retailer

Established and implemented strong inventory control strategies to maximize high margin products. Oversaw reporting

for $5 million in merchandise, adjusted inaccuracies to reflect actual product availability and guaranteed timely

purchasing. Led exempt and non-exempt staff of 28 employees in exemplary performance of inventory controls.

Key Accomplishments

. Prevented probable inventory crises by providing expeditious conflict resolution to vendor-specific issues.

. Reduced active negative on-hands from 300 to a consistent low of 100-150.

Early experience from 1992 to 1996 includes roles as a Retail Sales Manager with a major office supplies retailer

(Office Depot), and a Sales Associate with a consumer electronic product retailer (Circuit City).

Additional experience includes most recent 2 years of preparation, training and completion of 2179-mile hike through

Appalachian Trail. Acquired extensive knowledge and expertise in the Outdoor industry/products through research and

practical application.

Educational Background

B.A., Communications - MERCER UNIVERSITY, Atlanta, GA

Professional Affiliations: Member, Appalachian Trail Club, Georgia Chapter

Technical Skills: Microsoft Office, Proprietary Retail Applications

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