Customer Service Sales

JOANNE GUST

Email: ********@************.***

Address:

City: Grand Rapids

State: MI

Zip: 49504

Country: USA

Phone: 616-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Highly enthusiastic customer service professional with 32 years client interface experience. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Educational Background:

High School Dipolma from Cedar Springs Public Schools, MI 1/2001 to 5/1967 (college prep)

Job History / Details:

Career Overview

Highly enthusiastic customer service professional with 32 years client interface experience.

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Core Strengths

Active listening skills

Seasoned in conflict resolution

Sharp problem solver

Courteous demeanor

Energetic work attitude

Large cash/check deposits expert

Top sales performer

Telecommunication skills

Adaptive team player

Opening/closing procedures

10 years experience with CU Answers and Gold

Accomplishments

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Sales

Consistently generated additional revenue through skilled sales techniques.

Product Sales

' Cross-sold services.

Work Experience

12/3/2012 12:00:00 AM

Part time member service representative

Educational Background

1967 Cedar Springs Public Schools Cedar Springs, Michigan

High School Diploma college prep

Attended GRCC and Western Michigan University.

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