Confidential User
Email: ********@*****-********.***
Address:
City: New Smyrna
State: FL
Zip: 32168
Country: USA
Phone: 208-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Internal Communications Specialist, committed to improving organizational communication processes. Emphasis on strategic compliance with the goal of increasing efficiency, translating to the bottom line. Improving employee relations, increasing employee satisfaction/commitment and diagnosing issues prior to crisis. Highly ethical, discreet, strong work ethic, task flexible, and great interpersonal skills.
Educational Background:
High School Dipolma from Gonzaga University, Spokane WA 1/2001 to 12/2010 (Communication & Leadership Studies)
High School Dipolma from Gonzaga University, Spokane WA 1/2001 to 12/2012
High School Dipolma from Gonzaga University, Spokane WA 1/2001 to 12/2012
High School Dipolma from Eastern Washington University, Spokane WA 1/2001 to 12/2012
Job History / Details:
Career Focus
Internal Communications Specialist, committed to improving organizational communication processes. Emphasis on strategic compliance with the goal of increasing efficiency, translating to the bottom line. Improving employee relations, increasing employee satisfaction/commitment and diagnosing issues prior to crisis. Highly ethical, discreet, strong work ethic, task flexible, and great interpersonal skills.
Summary of Skills
Internal communication diagnostics
Strategic planning
Innovation cultivation
Marketing and sales
Crisis management planning
Budgeting and finance
SWOT analysis
Microsoft Word, PowerPoint, World Wide Web, Facebook, several databases, working knowledge of Excel, Outlook, experience with Quick Books
General Office skills
Type 42 WPM
Accomplishments
Completed a Master's Thesis to determine effective communication tactics of leaders
Designed Drug & Alcohol Policy for Eastern Washington Center for the Deaf and Hard of Hearing
Improved training material for Eastern Washington University's curriculum change process
Promoted historic preservation efforts in Cheney, WA, by assisting in design and writing for Pathways to Progress newsletter
Professional Experience
December 2011 to August 2012
Frazee Recruiting Consultants Baton Rouge, LA
Online Chat Specialist
Provided product, order and inventory support for Home Depot store associates and customers
February 2011 to July 2012
Weld Inspection & Consulting Services Priest River, ID
Communication Assistant Volunteer
Developed company strategy and marketing plans, edited business communications, and provided billing support
September 2011 to December 2011
Check Lenders Baton Rouge, LA
Loan Officer
Processed small loans, created new accounts, managed delinquent accounts, placed collection calls, assisted with payment and refinancing plans, handled banking transactions.
July 2010 to November 2010
Speedpro Imaging Spokane, WA
Marketing Assistant
Developed leads in marketing, advertising and imaging fields; managed prospective client relationships; assisted in newsletter design, wrote business communication pieces; coordinated company events
Education
2013 University of Denver Denver, CO
Graduate Certificate Strategic Innovation & Change
GPA: 3.9
2011 Gonzaga University Spokane, WA
Graduate Certificate Servant Leadership
GPA: 4.0
2010 Gonzaga University Spokane, WA
Master of Arts Communication & Leadership Studies
GPA: 3.9
2007 Eastern Washington University Cheney, WA
Bachelor of Arts Government
GPA: 3.3
Academic and Civic Activities
Served food to homeless individuals at City Gate Spokane, WA, mission and soup kitchen.
Mentored and entertained children of abused and recovering mothers residing at Anna Ogden Hall in Spokane, Washington.
Assisted public relations officer of Eastern Washington University campus political organization.