Michael Schultz

Email: abptwc@r.postjobfree.com

Address: **** ***** ***

City: Louisville

State: KY

Zip: 40291

Country: USA

Phone: 502-***-****

Skill Level: Experienced

Salary Range: $50,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

MICHAEL SCHULTZ

SUMMARY:

Michael has over 10+ years experience as an IT Systems and Network professional. His experience includes Cisco Networking, VoIP, Wireless solutions and Windows Server. Included in this experience is the Telecommunications and Network vertical where he has supported a variety of enterprises, SMB environments, and Airport operations. He is adept in supporting the core of the infrastructure as well as planning and using best practice methodologies within the environment. His focus is on supporting Networks, Servers, Wireless and Telecommunications. Michael is located in Louisville, Ky. and available immediately for an interview.

TECHNICAL:

* Enterasys ML Switch / Cisco 2960 L2 Switch Configured

* IPv6 / Swichport Security / Access Control Lists Configuration

* DHCP / DNS / Frame Relay / WAN / SONET & DWDM / IPv4 Network Translation

* Cisco 2600 Router Configured / Cisco ONS 15454 (OC-x) Installed

* Banner 2.4Ghz WLAN / SONET P2P SDH Radio / Alcatel 900Mhz Microwave Radio

* 802.11n / MiMo / WWAN & WLAN Site Survey and Installation / RFID Technology

* VLAN / STP / VTP / Cisco SMB 500 Voice POE Switch Configured & Installed

* SIP Protocol / VoIP-PBX / Cisco VoIP Phones Configured & Installed

* Marathon HA / HP ProLiant Server / iLO / APC UPS / KVM (Keyboard & Monitor)

* Windows Server 2008 / MS Office 2007 / SQL Server 2008 / MS Exchange

* EMR Server Integration / HL-7 Technologies

EXPERIENCE:

Alliant Technologies Inc

Louisville, Kentucky

February 2011 - July 2012

SYSTEMS ENGINEEER

* Configured passive DNS and static IP MAC control list on D-Link and NetGear wireless routers to act as an AP.

* Configured production, management and MIS server VLANs for TCP/IP upper level controls network connectivity.

* Assisted in the Administration of Windows Server 2008 Domain Controller by adding and deleting users on our 'bhs.las.local' Domain.

* Configured reader IP information, updated software via TFTP, uploaded '.cab' files and captured logs '.bin' files via FTP on Motorola RFID readers.

* Captured PLC CIP protocol and heartbeat serial communications and multicast group IP addresses via Wire Shark packet capture software.

* Conducted and setup RFID Diagnostics on readers to capture its Singulation which analyzes the RFID bag tag by comparing RSSI signal strength-to-Pulse-Per-Inch/distance ratio in real-time.

* Configured RFID reader RSSI, Singulator and RF Power settings utilizing recipe loader utility.

* Managed VMS Shutdown/Startup and Pool member server statuses within Marathon everRun eAC Protected Virtual Machine (PVMs) interface.

* Changed and verified active/stand-by pool member Virtual/Physical servers for network High Availability with Citrix XenCenter.

* Redesigned and edited objects and object animation properties utilizing Watchtower IDE which allows the management and editing of SVG graphics files.

* Created new HMI screen files and redesigned all SVG file objects for McCarran International Airport-Las Vegas Terminal 3 HMI baggage conveyor screens.

* Managed Tortoise (Subversion) project files by committing, updating, reverting and merging project files from my local PC to our domain Version Control Repository server via VPN.

* Updated XP Pro Touch screen PCs Host files and added them to our Domain to enable the devices to be accessed via RDC/Ultra VNC client.

* Installed and updated Touch screen keyboard and Device Monitor software that allows TSA agents working at Explosion Trace Detection stations scanning "suspect bags."

* Interfaced and configured wireless routers with Banner 900Mhz Ethernet Data Radio gateway and AP subscribers.

* Enabled control engineers wireless access to the HMI/MDS graphics throughout Terminal 3 at McCarran International Airport-Las Vegas.

* Tested/verified configurations for all Terminal 3 IP enabled RFID devices, Raritan KVM, Touch screen PCs, APC UPS, MIS (HP Proliant) servers, and Programmable Logic Controllers via 48-port Enterasys multi-layer switches.

* Installed/tested 10Gbps Fiber Trunks/Uplinks to the McCarran Int'l Terminal 2 Enterasys Core router.

* Utilized SQL Server Mgmt Studio to write transaction queries against SQL Server Reporting Services stored procedures and query table/column baggage tag data from various bag orientation and Explosive Detection System tests ran by the TSA.

Cincinnati Bell

Louisville, Kentucky

August 2010 - February 2011

FIELD ENGINEER

* Responsible for the completion of the field work associated with new installations as determined by Project Management and field work associated with repair/maintenance issues as determined by The Care Group and/or the NOC.

* Implemented circuit and POTS testing, cabling, equipment installation and testing, networking and phone system programming and cabling including analog and VoIP solutions.

* Successfully executed projects resulted in a high degree of customer and vendor satisfaction.

* Uncovered errors in billable labor opportunities.

* Provided IT and phone support to customers and vendors.

* Configured, installed and troubleshot Cisco and Polycom IP phones.

* Provisioned customer profiles, SIP trunks, hunt groups and call routing in Broad Works Softswitch.

* Configured, installed and tested Cisco, Edgewater, and ADTRAN routers and switching devices. Installed and configured Linksys ATA devices for paging.

TAC Worldwide/Xerox Inc

Louisville, Kentucky

September 2009 - May 2010

FIELD ENGINEER (Contractor)

* Responsible for the installation, training and servicing of various Xerox printers, scanners, copiers and fax machines

* Configured Xerox devices Network Controllers for DHCP, DNS, Switch-port assignments for VLAN groupings and configured device interfaces for Static IP addressing within a customer`s LAN network for remote and local network printing, email and faxing applications.

* Consulted and trained potential and existing clientele on various Xerox machines

* Collaborated and acted as a liaison between client and technical support on various Xerox machines on software, mechanical and networking issues for a resolution.

Quest Diagnostics Inc.

Louisville, Kentucky

March 2009 - September 2009

NETWORK CONNECTIVITY ENGINEER (Contractor)

* Responsible for the installation, training and servicing of various connectivity products, which include complete computer systems (printers, modems, monitors and routers.)

* Configured Netopia and D-Link data networking routers at client sites for RIPv2 and EIGRP routing protocols

* Established network connectivity via dial-up modem, DSL, or Cable modem.

* Configured routers with filters, firewalls and usernames and passwords using hyper terminal.

* Consulted and trained potential and existing clientele on the Care360 application and Bridge software.

* Trained clients and staff in technical and non-technical functions of the Care360 application.

* Collaborated and acted as a liaison between client and application support on software issues and to involve necessary parties for a resolution.

Vertical Communications Inc.

Phoenix, Arizona

June 2006 - October 2008

VOICE ENGINEER

* Collaborated and assisted dealers and customers in troubleshooting installation and programming of wireless Access Points, routers, hubs and switches which integrate and support VOIP traffic.

* Configured Voice Controllers on Cisco 2431 routers and configured and tested MLPPP, PPP, HDLC protocols on Serial interfaces.

* Configured DHCP and ACL`s for NAT/PAT on Cisco 2431 routers

* Provided Technical Support to dealers and customers on all Vertical VOIP/KEY System/PBX products.

* Isolated and resolved VOIP and digital KEY System equipment, programming, software updates and installation issues.

* Conducted first, second, and third-level technical support with service partners and dealers troubleshooting dedicated Point-to-Point T-1 and PRI links for connectivity to the ISP or TELCO providers.

* Resolved voice integration and call routing issues with VOIP, SIP, ISDN, POTS, T-1 trunks.

* Collaborated with dealer/service partners on programming and resolving issues with various Voice Mail systems.

* Configured Unified Communication/Messaging using Windows Exchange Server, IVR/Auto-Attendant, and CTI for UCD/ACD applications.

* Performed DID/PRI programming for call routing of inbound and outbound voice traffic

* Provided technical assistance to dealers and customers PBX systems that utilize VOIP (H.323) protocols for phones and trunk connections.

* Verified DHCP server/router for proper IP addressing propagation for remote Wi-Fi phone or soft-phone connectivity utilizing NAT/PAT.

* Programmed and replicated customer`s hardware/software configurations in a lab environment to reproduce the on-site problem for testing purposes and determine resolution.

* Developed creative solutions using in-depth product knowledge to address non-standard customer requirements.

* Involved team player with excellent communication skills, conducted training to colleagues, and participated fully in all required customer maintenance and pre-sales activities.

* Supported an after-hours on-call rotation to provide further technical assistance for all product dealers nationwide.

Arizona Public Service

Tempe, Arizona

February 2005 - February 2006

TELECOMMUNICATIONS ENGINEER (Contractor)

* Finished project ahead of schedule and under budget AND saving the company over $200,000.

* Managed various telecommunication projects for Arizona Public Service and their substation locations.

* Migrated over 500 Remote Terminal Unit point-to-point circuits to Frame Relay protocol.

* Test and turn-ups voice and fiber optic circuits.

* Configured DYMEC Layer 2 routers DLCI assignments for Frame Relay networks.

* Built Frame Relay networks and provisioned DLCI circuits that allow the APS NOC to monitor electrical substation relays (SCADA) for all APS substations throughout Arizona.

AT&T

Seattle, Washington

June 2000 - January 2005

NETWORK OPERATIONS TECHNICIAN

* Provisioned and managed circuit service delivery using ASR, COLR.

* Migrated 900,000 customers in 90 days with quarterly savings of $4,000,000 between

January - March 2001.

* Ensured Technicians were properly trained on new products, testing procedures and equipment upgrades.

* Supported and managed central offices and 20 service offices. Performed installation, troubleshooting, and maintenance of WAN/MAN, DSL, CSU/DSU/NIU`s.

* Completed moves/adds/changes/disconnects to public switched telephone circuits.

* Serviced Meridian, Definity, Merlin, Strata, Avaya, and Adrtan PBX`s.

* Implemented data networks consisting of SONET, TDM, ATM, ISDN, Frame Relay and TCP/IP protocols.

* Provisioned TITAN 5500/S, Alcatel DACS, Lucent 5ESS switches that included SS7/E911, SONET, DWDM (NORTEL OPTERA & CISCO ONS 15454) and gigabit-ethernet protocols.

* Managed projects overseeing installation, test and turn-up of multiplexing equipment.

* Performed remote testing on DS-0 to OC-192 circuits. Maintained rectifiers, UPS, and central office power plants.

EDUCATION:

OSHA Construction Safety and Health - 10 Hour Certificate 2011

Alliant Technologies Inc, Louisville, Kentucky

Network and Support Administration Certificate 2009

Sullivan University, Louisville, Kentucky

Completed classes for the Cisco Certified Network Professional Certification 2009

Sullivan University, Louisville, Kentucky

Completed classes for the Cisco Certified Network Associate 2009

Sullivan University, Louisville, Kentucky

WAVE 1500 IP-PBX Training Certificate 2007

Vertical Communications Inc, Phoenix, Arizona

DYMEC (SCADA) Training Certificate 2005

Arizona Public Service, Phoenix, Arizona

Cisco ONS 15454, 15216, and 15327 Training Certificate 2003

Global Knowledge, Seattle, Washington

Nortel OC-12/OC-48 Commissioning and Testing Certificate 2002

Nortel Networks, Raleigh, North Carolina

MILITARY:

United States Navy -Honorable Discharge-

Contact this candidate