Customer Service High School

Connie Myers

Email: ********@************.***

Address:

City: Broadway

State: VA

Zip: 22815

Country: USA

Phone: 540-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Organized, diligent and skilled in handling multiple cleaning and repair projects at the same time. Equipped with expert knowledge of cleaning equipment, products and techniques. Focuses on completing all tasks quickly and with high quality standards in mind.Reliable and friendly Janitor with 30 years in providing cleaning services in a wide variety of facilities. Operates equipment in a safe and professional manner. Successful at providing consistent and high-quality cleaning services. Accommodates customer needs at all times. Management experience, 15 years.

Educational Background:

High School Dipolma from Elkton High School, Elkton VA 1/2001 to 6/1981 (general studies)

Job History / Details:

Summary

Organized, diligent and skilled in handling multiple cleaning and repair projects at the same time. Equipped with expert knowledge of cleaning equipment, products and techniques. Focuses on completing all tasks quickly and with high quality standards in mind.Reliable and friendly Janitor with 30 years in providing cleaning services in a wide variety of facilities. Operates equipment in a safe and professional manner. Successful at providing consistent and high-quality cleaning services. Accommodates customer needs at all times. Management experience, 15 years.

Highlights

Janitorial equipment familiarity

Buffing and waxing

Excellent communication skills

Clean driving record

MSDS knowledge

Team player

Organized

Customer service-focused

Detail-oriented

I was Housekeeping supervisor for 3 years in a home for abused children. I also was a Janitorial supervisor for a commercial cleaning co. for 10years.

Certified floor tech 20 years

Accomplishments

Commended for having a perfect attendance 12 months.

Commended for my dedication and hard work, as well as the facility being clean and sanitized in every aspect of my duties.

Experience

July 2007 to January 2011

RMH Wellness Center Harrisoburg, Va

Housekeeper

Notified building managers about needed repairs and replacement equipment.Cleaned public restrooms, including scrubbing sinks, toilets, countertops and mirrors.Dusted furniture, walls, machines and equipment.Wet mopped and spot mopped public corridors, washrooms and classrooms.Set up and took down chairs and tables.Scraped gum off of hard surfaces and carpet.Dusted and mopped all hard surfaces.Gathered and emptied trash and recycling bins.Polished furniture and metal fixtures.Washed and spot-cleaned furniture, blackboards, mirrors, wastebaskets and garbage cans, office machines and ashtrays.Cleaned public restrooms, including scrubbing sinks, toilets, counter tops and mirrors.Cleaned break rooms, including sinks, counter tops, microwaves, coffeemakers, refrigerators, tables and chairs.Emptied all trash cans and replaced liners.Maintained all janitorial equipment in a clean, safe and operable condition.Operated janitorial equipment properly and safely.Moved and carried equipment and furniture.Cleaned and maintained bathrooms and showers and swept and mopped floors.Safely operated equipment such as vacuum cleaners, floor buffers and carpet machines.

January 2002 to Current

Self Employed Verona, va

Housekeeper

Polished furniture and metal fixtures.Gathered and emptied trash and recycling bins.Dusted and mopped all hard surfaces.Dusted and mopped all hard surfaces.Cleaned Venetian blinds, including washing and vacuuming them.Cleaned break rooms, including sinks, countertops, microwaves, coffeemakers, refrigerators, tables and chairs.Emptied all trash cans and replaced liners.Traveled to and from work sites in a timely manner.Cleaned and maintained bathrooms and showers and swept and mopped floors.

January 2011 to Current

Pleasant View Incorporated Harrisonburg, Va

Direct Support Person

Observed and documented patient status and reported patient complaints to the case manager.Read and recorded temperature, pulse and respiration.Completed and submitted clinical documentation in accordance with agency guidelines.Assisted with adequate nutrition and fluid intake.Planned, prepared and served meals and snacks according to prescribed diets.Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs.Provided transportation, assistance and companionship to clients.Cleaned and organized patients' living quarters.Performed household tasks such as laundry, dusting, washing dishes and vacuuming.Facilitated games and other activities to engage clients.Positioned residents for comfort and to prevent skin pressure problems.Kept facility stocked with necessary supplies, equipment and instruments.Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.Documented resident records on daily flow sheets.Assisted with ADLs.Provided patients and families with emotional support.Comforted patients and provided them with reassurance and encouragement.Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.Promoted personal and co-worker safety.Maintained a clean, orderly and well-stocked environment.Provided transportation, assistance and companionship to clients.

July 2007 to November 2007

Liberty Point Behavioral Health Staunton, Va

Housekeeping Supervisor

Served as mentor to junior team members.Managed team of 10 professionals. Reduced and controlled expenses by ordering only what was needed. Used variety of teaching techniques to encourage students to learn how to properly clean and sanitize their surroundings when able to leave group home.

January 1992 to July 2004

T&S Janitorial Services MtCrawford, Va

Janitorial Supervisor

Washed and spot-cleaned furniture, blackboards, mirrors, wastebaskets and garbage cans, office machines and ashtrays.Polished furniture and metal fixtures.Gathered and emptied trash and recycling bins.Dusted and mopped all hard surfaces.Cleaned Venetian blinds, including washing and vacuuming them.Scraped gum off of hard surfaces and carpet.Wet mopped and spot mopped public corridors, washrooms and classrooms.Cleaned and restocked cafeteria items.Dusted furniture, walls, machines and equipment.Stripped, sealed, finished and polished floors.Cleaned public restrooms, including scrubbing sinks, toilets, countertops and mirrors.Cleaned break rooms, including sinks, counter tops, microwaves, coffeemakers, refrigerators, tables and chairs.Emptied all trash cans and replaced liners.Maintained all janitorial equipment in a clean, safe and operable condition.Operated janitorial equipment properly and safely.Traveled to and from work sites in a timely manner.Moved and carried equipment and furniture.Cleaned and maintained bathrooms and showers and swept and mopped floors.Safely operated equipment such as vacuum cleaners, floor buffers and carpet machines. Inspected others work.

May 1994 to November 1999

Harrisonburg Public Schools Harrisonburg, va

Custodian

Responded to teacher and staff requests for building and maintenance repairs and cleanups.Moved and carried equipment and furniture.Removed breakfast and lunch garbage after each meal period.Cleaned and maintained bathrooms and showers and swept and mopped floors.Removed soiled service ware and set tables with clean silverware and glassware.Safely operated equipment such as vacuum cleaners, floor buffers and carpet machines.Safely operated equipment such as vacuum cleaners, floor buffers and carpet machines.Traveled to and from work sites in a timely manner.Operated janitorial equipment properly and safely.Maintained all janitorial equipment in a clean, safe and operable condition.Emptied all trash cans and replaced liners.Cleaned break rooms, including sinks, countertops, microwaves, coffeemakers, refrigerators, tables and chairs.Cleaned dormitories, athletic buildings, lab and research areas, academic buildings and office areas.Cleaned public restrooms, including scrubbing sinks, toilets, countertops and mirrors.Notified building managers about needed repairs and replacement equipment.Stripped, sealed, finished and polished floors.Dusted furniture, walls, machines and equipment.Wet mopped and spot mopped public corridors, washrooms and classrooms.Set up and took down chairs and tables.Scraped gum off of hard surfaces and carpet.Cleaned Venetian blinds, including washing and vacuuming them.Dusted and mopped all hard surfaces.Gathered and emptied trash and recycling bins.Polished furniture and metal fixtures.Washed and spot-cleaned furniture, blackboards, mirrors, wastebaskets and garbage cans, office machines and ashtrays.

February 1992 to January 1993

E.A Breeden Trucking Elkton, VA

Housekeeper

Washed and spot-cleaned furniture, blackboards, mirrors, wastebaskets and garbage cans, office machines and ashtrays.Polished furniture and metal fixtures.Gathered and emptied trash and recycling bins.Dusted and mopped all hard surfaces.Cleaned Venetian blinds, including washing and vacuuming them.Scraped gum off of hard surfaces and carpet.Wet mopped and spot mopped public corridors, washrooms and classrooms.Cleaned and restocked cafeteria items.Dusted furniture, walls, machines and equipment.Stripped, sealed, finished and polished floors.Notified building managers about needed repairs and replacement equipment.Cleaned public restrooms, including scrubbing sinks, toilets, counter tops and mirrors.Cleaned break rooms, including sinks, counter tops, microwaves, coffeemakers, refrigerators, tables and chairs.Emptied all trash cans and replaced liners.Maintained all janitorial equipment in a clean, safe and operable condition.Operated janitorial equipment properly and safely.Traveled to and from work sites in a timely manner.Moved and carried equipment and furniture.Cleaned and maintained bathrooms and showers and swept and mopped floors.Safely operated equipment such as vacuum cleaners, floor buffers and carpet machines.

December 1986 to October 1992

Va Mennonite Retirement Community Harrisonburg, VA

Floor Technician

Operated janitorial equipment properly and safely.Maintained all janitorial equipment in a clean, safe and operable condition.Polished furniture and metal fixtures.Scraped gum off of hard surfaces and carpet.Set up and took down chairs and tables.Wet mopped and spot mopped public corridors, washrooms and classrooms.Dusted furniture, walls, machines and equipment.Traveled to and from work sites in a timely manner.Moved and carried equipment and furniture.Safely operated equipment such as vacuum cleaners, floor buffers and carpet machines. My main duties was to strip, wax, and maintain floors and shampoo carpets but I also filled in for Housekeepers as needed.

Education

Elkton High School Elkton, Va

GED

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