Customer Service Years Experience

Keisha Barr

Email: ********@***************.***

Address:

City: Chula Vista

State: CA

Zip: 91911

Country: USA

Phone: 619-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Personable and energetic Administrative/Office Assistant with 10 years experience in high-level support roles, who capably maintains open lines of communication among senior executives, board members, shareholders, middle management and administrative staff.

Educational Background:

High School Dipolma from Grossmont College, La Mesa CA 1/2001 to 6/2000 (Business Information Systems)

Job History / Details:

Summary

Personable and energetic Administrative/Office Assistant with 10 years experience in high-level support roles, who capably maintains open lines of communication among senior executives, board members, shareholders, middle management and administrative staff.

Highlights

Microsoft Office proficiency

Day-to-Day operations support

Capable of handling time-sensitive duties

Mail management/distribution

Organized/Detail oriented

Work well in Fast-paced environment

Ability to operate various office peripherals

Time management

Accomplishments

Successfully planned corporate meetings, lunches and special events for groups of 100 employees.

Single-handedly planned and executed all aspects during closure of company after 22 yrs of operation.

Received an award for Most Valuable Employee.

Experience

June 2011 to Current

SoCal Support Services San Diego, CA

Customer Service/Call Center Agent

Make out-bound calls to consumers that completed on-line survey expressing interest in going back to school, screening them and searching for schools matching their educational interest.

March 2010 to March 2011

TOPS Staffing San Diego, CA

Office Support

Worked temporarily in various support roles that entailed making out-bound calls, clerical duties such as ordering supplies, filing, and faxing.

January 2007 to April 2010

H & R Block Tax Services San Diego, CA

Customer Service Representative (Tax Season Employee)

Provided customer service, prepared tax returns using bindery equipment, sorted and distributed incoming/outgoing mail and scheduled/canceled appointments.

April 2008 to December 2008

Registrar of Voters San Diego, CA

Election Worker II

Answered incoming calls from voters, prepared and distributed election materials, counted and collated petitions to meet election deadline.

December 2003 to September 2006

Carling's Coins & Collectibles Bonita, CA

Executive/Office Assistant

Provided direct support to owner, managing day-to-day calendar, generated merchandise reports, maintained office duties and maintenance of equipment.

January 2001 to September 2002

Aquent Staffing San Diego, CA

Office Manager

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information, processed weekly payroll, generated weekly revenue reports, and prepared conference room for presentations.

Education

Jun 2000 Grossmont College La Mesa, CA

AA Business Information Systems

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