Customer Service Sales
Resume:
Filippo Rappa
Email: *********@********.***
Address: **-** **** ******
City: Astoria
State: NY
Zip: 11105
Country: USA
Phone: 516-***-****
Skill Level: Entry
Salary Range: $65,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Filippo Rappa
48-06 20th Avenue
Astoria, NY 11105
*********@********.***
Education:
Adelphi University, Garden City, New York 2007- 2009
Bachelor of Business Administration degree awarded in May 2009 Business Management Major Cumulative 3.53 GPA
Nassau Community College, Garden City, New York 2004 2007 Associate of Arts degree awarded in May 2007 Concentration in Hospitality Restaurant Management
License Awards:
Life and Health License, The State of New York
Food Protection Certificate, New York City
American Management Association, UCLA, California Awarded full scholarship to attend Operation Enterprise, an intensive management training program
Tao Sigma National Honor Society
Soccer: Nassau Community College, Garden City, New York Captain Awarded All Regional Goalie
H. Frank Carey, Franklin Square, New York Captain (2001-2003) All County (2002,2003) All Long Island (2003)
Work experience:
Roccos Pizzeria Restaurant, Jackson Heights New York April 2012- Present
Manager/ Pizza Chef Aggregated data and generated sales and revenue reports for owner Responsible for creating and cooking Neapolitan brick oven style pizza. Negotiate prices with distributers, and was able to lower 10% of their costs Gained 5% of the market share in six months by improving customer service
New York Life Insurance Company, Melville New York July 2010- July 2012
Sales Agent Provided financial analysis, education, awareness, strategies, and services to families Expert in life insurance and annuity sales Received award for reaching annual goals set by company in less than nine months Reached $120,000 in life insurance premium sales in less than nine months
Assaggio Pizzeria Restaurant, Rocky Point New York June 2008- Dec 2010
Manager/ Pizza Man Responsible for managing activities related to customer service, merchandising, sales, and promotion Handled accounts payables and receivables
INTERNSHIPS:
1-800 Flowers.com, Inc. Carle Place, New York Nov 2009- Feb 2010 Assisted sourcing team in reverse auctions Working with logistic team to lower transportation cost
ANI Management Group, Inc. Hewlett, New York Nov 2007- Jan 2008 Opening and maintaining new accounts Processed liens Created relationships with customers for continuous business
Marketing Partners, Inc. New York, New York May 2004- August 2004 Promoted in different venues to market Nike soccer cleats
SKILLS:
Computer Skills
Microsoft Word, Excel, PowerPoint, Adobe Photoshop, Illustrator, Dreamweaver
Language
Fluent in Italian and sufficient in Spanish
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