Customer Service Administrative Assistant

Confidential User

Email: abptuk@r.postjobfree.com

Address:

City: Milwaukee

State: WI

Zip: 53225

Country: USA

Phone: 414-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Educational Background:

High School Dipolma from Bryant and Stratton College, Milwaukee WI 1/2001 to 3/1987 (Medical Administrative Assistant)

Job History / Details:

Summary

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Summary of Skills

MS Word proficiency

Meticulous attention to detail

Self-directed/Self-starter

Professional and mature

Basic MS Office Suite knowledge

Adaptable as priorities change

Multitasker

Medical terminology

Report writing

Report development

Strong problem solver

Dedicated team player

Capable of learning new software quickly

Windows 7

Experience

October 2012 to Current

CCC Information Services Sioux Falls, SD

Field Inventory Representative

Maintained good relationship with dealer contacts.

Accurately recorded vehicle make, model, options

Reported information taken to corporate office in a timely manner

September 2009 to January 2012

Seek Staffing Milwaukee, WI

Temporary (Mailer/Sorter)

Sorted statements according to company specifications.

Mailed statements.

December 2007 to February 2012

Mary Kay Cosmetics Milwaukee, WI

Independent Beauty Consultant, Self Employed

Maintained customer relationships by providing excellent customer service.

Provided facials and skincare classes to my customers and their friends/relatives.

Guided customers towards purchase of products that would work best for her.

Organized special events to promote my business.

November 1999 to March 2002

Kemper Auto and Home Brookfield, WI

Claim Representative

Investigated, negotiated, and settled auto and general liability claims

Interviewed insureds, claimants, and witnesses regarding accident details.

Set reserves for claim payment according to company guidelines and limits.

Reviewed and interpreted policies for coverage and exclusions.

Worked with claimants and attorneys to settle bodily injury claims.

September 1996 to December 1999

United Claim Services Brookfield, WI

Field Claim Representative

Investigated auto and general liability claims, and reported findings to assigning insurance company.

Interviewed insureds, claimants, and witnesses regarding accident details.

Conducted field scene investigations, including measurements and photos.

Set reserves for claim payment according to company guidelines and limits.

November 1995 to December 1999

Insurance Overload Systems Brookfield, WI

Claim Representative

Investigated, negotiated, and settled auto and general liability claims

Interviewed insureds, claimants, and witnesses regarding accident details.

Set reserves for claim payment according to company guidelines and limits.

Reviewed and interpreted policies for coverage and exclusions.

January 1994 to November 1995

Partner's Mutual Insurance Waukesha, WI

Claim Representative

Investigated, negotiated, and settled auto liability claims

Interviewed insureds, claimants, and witnesses regarding accident details.

Set reserves for claim payment according to company guidelines and limits.

Reviewed and interpreted policies for coverage and exclusions.

September 1992 to January 1994

Lindsey Morden Claim Services (Cunningham Lindsey) Brookfield, WI

Office Manager/Secretary/Receptionist

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

Maintained the front desk and reception area in a neat and organized fashion.

Wrote reports and correspondence from dictation and handwritten notes.

Managed daily office operations and maintenance of equipment.

Made copies, sent faxes and handled all incoming and outgoing correspondence.

Education

1987 Bryant and Stratton College Milwaukee, WI

Associate of Science Medical Administrative Assistant

Majoring in Medical Assisting

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