Customer Service High School

Benjamin Lautzenheiser

Email: abpttr@r.postjobfree.com

Address:

City: Delaware

State: OH

Zip: 43015

Country: USA

Phone: 740-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Reliable and friendly Utility Clerk who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience. An all purpose worker who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service. Dedicated Utility Clerk with more than 3 years in retail and customer service. Possesses a firm commitment to customer service that has been described as second-to-none by employers. Service-focused professional and friendly team player with a knack for building productive working relationships. Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task.

Educational Background:

High School Dipolma from Olentangy Orange High School, Lewis Center OH 1/2001 to 6/2011 (Industrial Arts)

Job History / Details:

Summary

Reliable and friendly Utility Clerk who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience. An all purpose worker who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service. Dedicated Utility Clerk with more than 3 years in retail and customer service. Possesses a firm commitment to customer service that has been described as second-to-none by employers. Service-focused professional and friendly team player with a knack for building productive working relationships. Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task.

Highlights

Inventory control procedures

Loss prevention

Store planning and design

Display design

Excellent multi-tasker

Superb sales professional

Personnel training and development

fast worker

Mathematical aptitude

Organized

Time management

Detail-oriented

Strong communication skills

Flexible schedule

Proficient in MS Office

Receiving trucks

Self motivated

Able to lift very heavy loads

Experience

August 2011 to 11/30/2012 12:00:00 AM

Buehler's Fresh Foods Delaware, Ohio

Utility Clerk

Answered customers' questions and addressed problems and complaints in person and via phone. Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Completed floor replenishment to guarantee size availability and promote customer satisfaction. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales. Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers. Marked clearance products with updated price tags. I was chosen to be cross trained in 6 departments within the store and can move between them seamlessly.

October 2009 to August 2011

Kroger Marketplace Lewis Center, Ohio

Courtesy Clerk

Processed hundreds of transactions each day in a timely manner. Opened and closed the store, which included counting cash drawers and making bank deposits. Educated customers on product and service offerings. Offered exceptional customer service to differentiate and promote the company brand. Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.

Education

2011 Olentangy Orange High School Lewis Center, Ohio

High School Diploma Industrial Arts

Emphasis in wood working, home maintenance, engineering, and physics

Contact this candidate