Customer Service Human Resources
Resume:
Rebecca Dixon
Email: abptqm@r.postjobfree.com
Address:
City: Selma
State: NC
Zip: 27576
Country: USA
Phone: 919-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
High-performing, reliable Office Supervisor with extensive experience working with a diverse client base within the Behavioral Health Services department. Experience and skilled within Human Resources department in aiding employee development and training.
Educational Background:
High School Dipolma from Ashford University, Clinton IA 1/2001 to 11/2012 (Health Care Administration)
Job History / Details:
Career Overview
High-performing, reliable Office Supervisor with extensive experience working with a diverse client base within the Behavioral Health Services department. Experience and skilled within Human Resources department in aiding employee development and training.
Skill Highlights
Problem resolution
Administrative support
Meet deadline
Self-starter
Meets/exceeds goals
Attention to detail
Team building
Staff motivation
Employee training and development
Knowledgable in Microsoft Office 2010 which includes Word, Excel, PowerPoint and Outlook
Knowledgable in PeopleSoft Payroll System
Spreadsheet development
Filing and data archiving
Patient charting
HIPAA compliance
Patient scheduling
Professional Experience
August 2002 to October 2012
SanJoaquin County Behavioral Health Services Stockton, CA
Office Supervisor
* Coordinated all department functions for team of 35 employees.
* Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
* Supervised and trained front desk receptionist to ensure excellent customer service, proper phone etiquette and increased co-payment collections.
* Created databases and spreadsheets to improve reporting accuracy.
* Standardized department filing system to increase efficiency and maintain HIPPA regulations.
* Handled and processed confidential patient information.
* Maintained yearly Performance Evaluations and worked with employees to develop career goals.
Education
2014 Ashford University Clinton, IA
Health Care Administration
* Specialization in Human Resource Management
* Member of Golden Key National Honour Society
* GPA: 3.5
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