Denise Ferreira

Email: abptoh@r.postjobfree.com

Address:

City: Reno

State: NV

Zip: 89521

Country: USA

Phone: 775-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

To obtain a position with a company that allows me to utilize my organizational, customer service and merchandising skills to their fullest, while also affording me the opportunity to learn new skills in order to become more of an asset to the company.

Educational Background:

High School Dipolma from Milan Institute of Cosmetology, Reno NV 1/2001 to 11/2012 (Cosmetology)

High School Dipolma from Alcohol Awareness Training, Reno NV 1/2001 to 11/2012

High School Dipolma from Butte Community College, Reno NV 1/2001 to 11/2012

High School Dipolma from Career West Academy, Reno NV 1/2001 to 11/2012

Job History / Details:

PROFESSIONAL SUMMARY

To obtain a position with a company that allows me to utilize my organizational, customer service and merchandising skills to their fullest, while also affording me the opportunity to learn new skills in order to become more of an asset to the company.

ACCOMPLISHMENTS

Extensive background in all aspects of running a retail store. As a Manager, Team leader, with cash accountability, cashier, inventory control. Extensive experience in product knowledge, merchandising. Dedicated customer service representative with motivation to maintain customer satisfaction. Solid team player with great positive attitude when working under pressure and deadlines.

CORE QUALIFICATIONS

Top sales performer

Excellent communication skills

Large cash/check deposits

Customer service expert

Energetic work attitude

Courteous demeanor

Active listening skills

Cash handling accuracy

Inventory control

Invoice processing

Markdown/promotional procedures

Seasoned in conflict resolution

Creative problem solver

Quick learner

Telecommunication skills

Telephone inquiries

EDUCATIONAL BACKGROUND

2013 Milan Institute of Cosmetology Reno, Nevada

Still Attending Cosmetology

2010 Alcohol Awareness Training Reno, Nevada

Certificate of Completion A.E.S. Card

Expires: Oct.20,2014

#1010201

1994 Butte Community College Oroville, California

Certificate of Completion Nursing Assistant

1993 Career West Academy Chico, California

Certificate of Completion Phlebotomy

WORK EXPERIENCE

February 2011 to October 2011

Burlington Coat Factory Reno, Nevada

Merchandising

Ad setting, Tag clothes,Replenishment, Merchandise fixtures, Customer service.

November 2010 to January 2011

Opinion Research Corporation Reno, Nevada

Telecommunication

Global market research, Telephone surveys.

December 2010 to December 2010

National Staffing Agency, Archco Reno, Nevada

Merchandiser

Temporary position for Prism at Staples. Remodel store, Plan-o-gram merchandising.

October 2010 to December 2010

Wal-Mart Reno, Nevada

Seasonal Sales Associate

Customer service, Zoning, Module set-up, Stock replenishment, Merchandising, Department returns.

August 2010 to October 2010

Marshall's Reno, Nevada

Markdowns Associate

Customer service, Scan merchandise for price reductions, Reprice tickets, Stock replenishment.

August 2006 to August 2010

Cash America Super Pawn Reno, Nevada

Lead Customer Service Representative

Responsibility of opening and closing procedures of store when scheduled as manager on duty, (key holder). Direct and oversee 6 employees, Customer service, Bank deposits, Cash in, Jewelry sales and evaluations of diamonds, semi precious stones, gold, platinum, silver. Shipping, pricing, merchandising, display building.

February 2005 to September 2006

Gottschalks Reno, Nevada

Shoe Department Assistant Manager

Direct and oversee 10 employees, Customer service, Schedules, Daily duties list for associates, Receive new shipments, cash in and out. Sketchers shoes in store representative, shoe displays.

October 2003 to January 2005

Gottschalks Moses Lake, Washington

Merchandiser

Customer service, Cashiering, Ad setting, Tag clothes, Stock replenishment, Merchandise fixtures, Mannequin displays.

Contact this candidate