Clerical

Aletrice's InformationLocation: NEOSHO, MOTitle: ClericalWilling to Relocate: NoMember Since: 2011-06-06

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ALETRICE M. ROBERTS

Cell Phone

Missouri 64850 Email *********@*********.***

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EXPERIENCE

1990-2010 BRANDMASTER

Sears, Roebuck and Company, Joplin, Missouri

• Extensive product knowledge of all large appliances.

• Attentive to customers, coupling needs with products.

• Adept at information utilization from Sears.com and Sears CRT.

• Train new sales people to all aspects of business with emphasis on customer

satisfaction.

Accomplishment:

• Consecutively top sales person in store.

1983 - 1990 LOAN OFFICER / TELLER

Muskogee Federal Credit Union, Muskogee, Oklahoma

• Handled all aspects of loans including loan application, decision of loan, putting loan

in system and closing.

• Processed delinquency, repossession and perfected liens.

Accomplishment:

• Developed first IRA Program for Credit Union.

1981 - 1983 LOAN SUPERVISOR

Security Pacific Finance, Muskogee, Oklahoma

• Supervised two other people in department conducting loan applications, processing,

closings and delinquencies.

1975 - 1980 SERVICE REPRESENTATIVE/ CUSTOMER SERVICE

Continental Telephone Company, Gentry, Arkansas

• Handled trouble reports; dispatched reports.

• Maintained accurate payroll records.

• Completed numerous telephone company reports.

• Dealt with service orders, delinquent accounts, denies toll, and cashier.

1970 - 1973 TELLER /BOOKKEEPING

Decatur State Bank, Decatur, Arkansas

• Bookkeeping, filing, proof machine, drive-up window, and posting machine.

• . Promoted to teller, working with new accounts, cash letter, cash items and cashier

checks.

EDUCATION

Repossession, Bankruptcy, and Collection C.U. National Association Tulsa, Oklahoma

Loan Officer Training Tulsa Junior College Tulsa, Oklahoma

Business Management Courses Tulsa Junior College Tulsa, Oklahoma

Management Courses Continental Telephone Wentzville, Missouri

Okmulgee High School Okmulgee, Oklahoma

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