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Customer Service High School

Location:
Nacogdoches, Texas, United States
Posted:
November 26, 2012

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Resume:

Darla Ford Lowery

Email: abptgq@r.postjobfree.com

Address:

City: Etoile

State: TX

Zip: 75944

Country: USA

Phone: 936-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I have a go-gettter attitude! I work very easily with the public, treating them as friends, caring for them as I would care for myself, enthusiastic, leader, equal, caring, and will always accomplish my goal and my goal is to work for you to support my family of 6. I have been a stay at home mother since my second child Paige Lowery who is now 6 years old and my twins Karly and Kendall Lowery which are now 3. I am eager and wanting to get back in the work force! I have drive, ambition, spirit, and the warmth and a smile that brightens any office and environment. I will help keep your business growing and your customers wanting to come in and enjoy their time in your office learning and growing! I am a terrific sales person even outside of the office hours! I will support my employer 100percentage. Please contact Mike Davis to confirm this at 936-***-****. High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth. I will be happy with just being a secretary and answering phones and learning your business and constantly furthering my opportunity to move up or stay your secretary. Come what may, please choose me and you will never be disappointed. Thank you so much for reading my resume and I do hope you enjoyed what I have had to say and tell you about me.

Educational Background:

High School Dipolma from Diboll High School, Diboll TX 1/2001 to 5/1994 (Health, Fitness, Honor Roll, National Honor Society, Cheerleader, then graduated to go on to Stephen F. Austin and was in college for one year then started my family but went on become the top sales and Supervisor at Davis Insurance Agency, Inc. Personal )

High School Dipolma from Stephen F. Austin State University, Diboll TX 1/2001 to 11/2012

Job History / Details:

Executive Summary

I have a go-gettter attitude! I work very easily with the public, treating them as friends, caring for them as I would care for myself, enthusiastic, leader, equal, caring, and will always accomplish my goal and my goal is to work for you to support my family of 6. I have been a stay at home mother since my second child Paige Lowery who is now 6 years old and my twins Karly and Kendall Lowery which are now 3. I am eager and wanting to get back in the work force! I have drive, ambition, spirit, and the warmth and a smile that brightens any office and environment. I will help keep your business growing and your customers wanting to come in and enjoy their time in your office learning and growing! I am a terrific sales person even outside of the office hours! I will support my employer 100 percentage . Please contact Mike Davis to confirm this at 936-***-****.

High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.

I will be happy with just being a secretary and answering phones and learning your business and constantly furthering my opportunity to move up or stay your secretary. Come what may, please choose me and you will never be disappointed. Thank you so much for reading my resume and I do hope you enjoyed what I have had to say and tell you about me.

Core Qualifications

Operations management

Staff development

Policy/program development

Staff training

Supervision and training

Skilled negotiator

Sound judgment

Computer-savvy

Calm under pressure

Complex problem solving

Learn any computer programs quickly and make very detailed computer entries

Team Player

Uplifting and A Positive Team Player

Team Leadership

Great at Time Management

Very Proud and Responsible of what I do always

Sales and Customer Service Experience for over 9 years

Account Management

Community Outreach and cold calls

Very Energetic, Outgoing, and Always Thinking of what I can do to help who I work for

Honest, Dependable, Quick Learner, Will Find programs that help my Employer and Bring them to their Attention

Fast Learner and Hard Worker

Interpersonal Skills

Leader but Fair always

Public Relations

Professional Experience

December 1995 to July 2006

Davis Insurance Agency, Inc. Lufkin, Texas

Supervisor/Top Sales/Leader/and Customer Service Representative

Have experience in all types of Computer programs and can learn computer programs quickly and figure problems usually on my own instead of calling a technician.

Managed team of [4 to 5] Customer Service professionals at Davis Insurance in the Personal Lines Department.

Served as mentor to junior team members.

Assisted in hiring of new employees. Worked very closed with my boss Mike Davis. Very honest person to work with and will be there to support my employer and employee team partners. Please feel free to call Mike Davis at Davis Insurance for my background history and reference at 936-***-****.

Defined strategy and business plan for Davis Insurance's Pesonal Lines Department. Set up new work flow operations to better service our customers and higher end accounts that needed closer and better yearly reviews as of changes are always occuring in families valuables.

Created from my home computer and off of company time a Training Manual for each employee to understand what Mike and Larry Davis expected from each employee and for each underwriting market used.

Lead weekly meetings to keep watch over claims, loss of clients, problems in department, and new ideas, cheerleading and pepping up the employees, and to reach out to new customers to build a better book of business.

Very good at what I do and very happy and positive thinking and will help your business grow with a positive attitude, love of what I do, and a very friendly and sociable trustworthy attitude!

Developed department's first incentive performance plan which motivated staff and resulted in a 23 percentage increase in sales.

Education

1994 Diboll High School Diboll, Texas

High School Diploma

Stephen F. Austin State University Nacogdoches, Texas

Associate of Arts Health, Fitness, and Accounting

I was unable to finish college but was able to get the job of my dreams and started as Larry Davis's pesonal secretary and moved up to the Supervisor of Davis Insurance Agency's Personal Lines Department under Mike Davisl

Affiliations

Training to get my Personal Insurance License and my Life and Health Insurance License.

CSR/CSI/And Further training classes yearly to maintain and update new information from markets, underwriting, and from outside point of views.

I graduated 12th in my Diboll High School in 1994 out of over 125 classmates. Was a Cheerleader for over 6 years starting in Junior High all the way through High School. Always made the Honor Roll, in Student Council as the secretary, Inducted into National Honor Society, and involved in all academic sports award ceremonies, and in the Future Homemakers of America Club and attended cook off competitions at the Lufkin Expo. I was voted "Friendliest" in Highschool my senior year because I believe in people and friends. I am very proud of what I have accomplished in the past and now the present.

I am currently a stay at home mother of 4 beautiful, loving, kindhearted, and very smart girls. My daughters that are in school have constantly made the all "A" Honor Roll and has become the "Highest Ranked Student" of their class. My oldest daughterSamantha Lowery is 13, and then Paige Lowery is 6, and the twins Karly and Kendall are 3! I love them very much and have a wonderful husband who will be able to help me with them now and in sickness if needed in the future. I have stayed home with them because it was a personal goal I wanted to accomplish and I have. My mother stayed at home with me, my sister, and brother and we still have awesome family ties! We get together once a month for a big family lunch and to let all of our kids play! We live in Etoile and I am willing to drive daily to Nacogdoches or Lufkin to enjoy a full time job. Please consider me for your next employee and I promise you will have no regrets but happiness in your heart for choosing a hard working, responsible, and trustworthy young lady.

I even once found a one hundred dollar bill in the parking lot at Davis Insurance and went and asked around until I found who it belonged too! I will not lie to you, I will and have made mistakes but I will come to you to fix them and handle it in a timely and professional manner. This is how we learn daily and I look forward to learning your profession and helping you. Thank you for your consideration.



Contact this candidate