Management Project
Resume:
Nancy Northrup
Email: abptfz@r.postjobfree.com
Address: ** ***** ******
City: Madison
State: NJ
Zip: 07940
Country: USA
Phone: 973-***-****
Skill Level: Management
Salary Range: $100,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Nancy Northrup
abptfz@r.postjobfree.com
Linkedin Profile and Recommendations: http://www.linkedin.com/in/nancynorthrup
CIT Group 2011 - 2012
Vice-President, Data Governance
* Built cross-company constituencies, leading the Enterprise Data Governance PMO and designing and executing processes for information sharing.
* Re-engineered processes to eliminate 47 monthly, year over year, re-occurring manual adjustments meeting regulatory demands for accuracy, auditability, and de-aggregation.
* Led a cultural shift in information awareness by creating and delivering company-wide data management training.
Citigroup 2010 - 2011
Vice-President, Data Governance Process Quality
* Provided metrics design leadership for the EDM Data Maturity Model for Financial Institutions.
* Developed repeatable processes to verify and validate data process quality and associated metrics to support the execution of the 5 year Global Data Roadmap.
* Drove cultural change and enhanced communication by creating global training for all Citi to implement a data culture.
Horizon Blue Cross Blue Shield of New Jersey sourced through Rangam Consulting 2010
Information Technology Strategy and Data Program Consultant
* Focused on relationship management, created a process for feed acceptance and turned a negative relationship with prescription data supplier into a close positive collaboration for data projects, resulting in customer alignment and on time delivery. Building on Six Sigma toolsets, provided guidance on solutioning and scope management.
UTOPIA, INC. 2009
COCA-COLA ENTERPRISES Senior Solutions Consultant sourced through UTOPIA, INC.
* Created Lean Enterprise Master Data Governance strategy as Principal consultant and Program Manager
HONEYWELL INTERNATIONAL 2002 - 2009
Customer Master Data Governance Leader (2006 - 2009)
* Initiated and developed first Global Customer Master Data Governance Council.
* Developed 2009's strategic plan for the Enterprise Master Data Management Program.
* Led Asia/Pac Green Belt project designing new customer process resolving $104M and preventing future errors.
* Implemented Data Privacy policies and procedures in compliance with corporate policy and IAPP standards.
* Led the creation of the ASUG Metrics Taxonomy team providing linkage to over 20 companies for benchmarking.
Six Sigma plus Lean Project Management Office Leader, Trainer, and Mentor (2004 - 2005)
Coached and mentored major projects. Organized and conducted Green Belt and Lean Green Belt training globally.
* Eliminated $1M Non Value Added steps and realized over $2M in cost avoidance.
* Increased customer satisfaction scores by 30%.
Project Management Office Leader (2002 - 2003)
Established and led first Global Program Management Office for CIO organization.
* Introduced relationship management as a key project skill, customer satisfaction scores up 91%.
* Achieved Software Engineering Institute Capability Maturity Model (SEI CMM) certification.
LUCENT TECHNOLOGIES 1996 - 2001
Program Manager myLucent (2000 - 2001)
Revitalized myLucent B2E corporate-wide Employee Portal from 18 months in arrears to schedule integrity.
* Saved $2M by delivering project in 6 months.
Program Manager eBusiness Development and SAP Program Management (1996 - 2000)
Reversed 2 year requirements backlog in Oracle ERP Network Services System.
* Engaged stakeholders in a collaborative effort to re-engineer the workflow resulting in a 50% staff reduction and $900k cost reduction.
* Increased customer satisfaction scores by 70%.Reduced CIO costs by 25%.
* Changed a culture of time management to one of results management.
PROFESSIONAL CERTIFICATIONS
* Project Management Professional Certification (PMP #6830)
* Lean Black Belt Certification - Honeywell International
* Six Sigma Black Belt Certification, DFSS, DMAIC - Honeywell International
* Certified Information Privacy Professional (CIPP #882891),International Association of Privacy Professionals
EDUCATION
* Masters Certification in Project Management - George Washington University - Honor Graduate
* Advanced Management Program in Global Technology - Tufts University
* Chubb Institute for Computer Programming - Honor Graduate
* Bachelor of Arts in English Literature - Southern Methodist University Dallas Texas - Economics Honors
PROFESSIONAL ORGANIZATIONS
* Project Management Institute (PMI)
* New Jersey Project Management Institute (NJPMI)
* International Association of Privacy Professionals (IAPP)
* Society for Information Management (SIM NJ and SIM NY Metro)
* Vice-President Business and Professional Women of Summit NJ (BPW)
INDUSTRY KNOWLEDGE
* Featured article "Data Quality in 5 Steps" - cited as most emailed
http://www.information-management.com/issues/2007_60/data_quality_mdm_master_management_lean_principles-10015803-1.html
* Blog "On the Master Data Road with Nancy Northrup" http://en.wordpress.com/tag/mdm-master-data-management-six-sigma
* Speaker New Jersey Project Management Institute Symposium
* Featured speaker American SAP User's Group Governance SIG and Master Data Management Summit. Recognized as "Favorite Speaker".
* Panel member MDM Summit NYC 2010
* Introduced Honeywell to ASUG Governance SIG. Leader in the creation of the Metrics Taxonomy team established to provide benchmarking in master data metrics, data base now hosted on the ASUG Website.
- Facilitated cross-company meetings, 20+ companies, identifying independent master data metrics.
- Speaker at SAPPHIRE
- Honeywell cited as "Pioneer in customer data management".
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