Administrative Assistant Customer Service

Deon Ellison

Email: abptfi@r.postjobfree.com

Address:

City: Daytona Beach

State: FL

Zip: 32114

Country: USA

Phone: 561-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Committed and motivated Medical Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.High-performing Administrative Assistant with extensive experience working with a diverse client base and delivering results.

Educational Background:

High School Dipolma from South Tech, Boynton Beach FL 1/2001 to 5/2011 (CMA, LPN)

High School Dipolma from Bethune Cookman University, Boynton Beach FL 1/2001 to 11/2012

Job History / Details:

Professional Summary

Committed and motivated Medical Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.High-performing Administrative Assistant with extensive experience working with a diverse client base and delivering results.

Licenses

Certified Medical Administrative Assistant

Nursing Assistant

Home Heath Aide

Practical Nursing

CPR Certification

Skill Highlights

Schedule management

Problem resolution

Deadline-oriented

Microsoft Office

Spreadsheet development

Claims appeal procedures

Terminology (CPT)

Health insurance processing

Patient charting

Patient care advocacy

Staff motivation

Professional Experience

January 2009 to May 2011

Manor Care Nursing Home Boynton Beach, FL

Medical Administrative Assistant

Maintained detailed administrative and procedural processes to improve accuracy and efficiency.Managed medical supply inventory, insurance records, patient charts and company files using online tracking system.Contacted insurance providers to verify correct insurance information and get authorization for proper billing codes.Created databases and spreadsheets to improve inventory management and reporting accuracy.Managed incoming and outgoing calls for busy medical office.

December 2010 to 11/24/2012 12:00:00 AM

Publix Boynton Beach, FL

Customer Service Representative

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Worked as a team member performing cashier duties, product assistance and cleaning.Resolved product issues and shared benefits of new technology.

Education and Training

2012 South Tech Boynton Beach, FL

High School Diploma CMA, LPN

Advanced Placement Coursework in all subjects

National Honor Society, GPA 3.7

Medical Administrative Certification

Practical Nursing Coursework

2014 Bethune Cookman University Daytona Beach, FL

Bachelor of Science Biology/ Pre Med

Student body government representative

Member of Pre Med Society

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